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Questions & Answers

Page Showing 201-220 of 580 questions
  • QuestionJust bought this phone for my brother and can't figure out if it has speaker phone capability. I need to be on the phone with him at times when making important calls. Thanks.

    Asked by LindaLee63.

    • Answer Hello, the Jitterbug Smart2 does have a Speakerphone option. When your brother is on a call, he should see Speakerphone with a button to tap to turn it on. You can view the information with images on page 46 of the user guide or under Product Support on our web page.

      Answered by Lively

  • QuestionDoes jitterbug come with a phone number

    Asked by dover.

    • Answer You can either have an existing number transferred to the phone or GreatCall will assign a number when you cal to activate the phone.

      Answered by JBUser

  • Questioni have a verizon account can i put a greatcall jitterbug 2 on that account?

    Asked by jwscif.

    • Answer Hi, all of out Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks.

      Answered by Lively

  • QuestionWhat are the data plans to purchase

    Asked by Gogo.

    • Answer We understand that each individual will have different needs and usage requirements and as such, we offer a variety of affordable plans, that can be viewed on our website or you may contact our Customer Service between 5am and 7pm, Pacific Time.

      Answered by Lively

  • QuestionWhy can I not get an answer to how much tax and other fees are added to moonthly bil of 250 minutes?

    Asked by lydia.

    • Answer Hi Lydia, taxes and fees vary depending on the city your billing address is. You may view the taxes and fees on your next monthly invoice or for an estimated amount, please contact our Customer Service between 5am and 7pm, Pacific Time.

      Answered by Lively

  • QuestionHow can you save internet website addresses (ie bookmarks) or make a shortcut to an address for repeated reuse? I could not find any information in the online user guides. Is the Internet tab using Chrome broser?

    Asked by LindaH.

    • Answer Hi Linda, to get more details on how to bookmark website addresses, please contact our Customer Service so we can walk you through the process. Our hours of operation are from 5am to 7pm, Pacific Time.

      Answered by Lively

  • QuestionI have read the reviews about the volume,they aren't good so disappointed.I really wanted this to be the phone,No problem I will keep on looking.

    Asked by Anonymous.

    • Answer Hello, thank you for your inquiry regarding the audio level of the Jitterbug Smart2 phone. We understand that each individual will have different needs, therefore, we offer a 30-Day Return period. The Jitterbug Smart2 has the ability to use speakerphone and is hearing aid compatible with a M4/T4 rating. For additional information, please visit our website or contact our Customer Service at 1-800-733-6632.

      Answered by Lively

  • QuestionHow much a month for unlimited calling and text

    Asked by Ski.

    • Answer Thank you for your interest in our Jitterbug Smart2 phone. We understand that each individual will have different needs and as such, we offer a variety of products and rate plans. For a list of our current plans and pricing, please visit our website, www.greatcall.com.

      Answered by Lively

  • QuestionDoes Smart2 come in other colors than black?

    Asked by Bethel.

    • Answer Thank you for your interest in our Jitterbug Smart2 phone. The Jitterbug Smart2 phone is only available in black.

      Answered by Lively

  • Questioncan i keep my old number when i switch over

    Asked by willie.

    • Answer Hi Willie, great question! We may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call our Customer Service team to transfer the number. We can be reached at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.

      Answered by Lively

  • QuestionDoes the JITTERBUG Smart 2 have an alarm clock feature?

    Asked by Linda.

    • Answer Hello Linda, yes the Jitterbug Smart2 has an alarm clock feature. You can access the alarm clock by going to All Apps, Select clock, Click the first icon on the left (Alarm Clock) then click the gray dot next to time to turn green which will turn on the alarm. Click on the time to adjust the numbers. You may contact our Customer Service department at 1-800-733-6632, to help with your concerns between the hours of 5am and 7pm, Pacific Standard Time.

      Answered by Lively

  • Questiondoes this phone have face time capabilities

    Asked by hubbyphone.

    • Answer Hello, the Jitterbug Smart2 phone does not have FaceTime capabilities pre-installed but you may download any application in the Google Play Store. Please keep in mind that using or downloading applications does use your data and usage charges may apply. If you have any further questions or concerns, please contact us at 1-800-733-6632, between the hours of 5am and 7pm, Pacific Time.

      Answered by Lively

  • QuestionHow many contacts can I store in your jitterbyg phone?

    Asked by MrKelley.

    • Answer Hello, the Jitterbug Smart2 phone does not have a specific amount of contacts that can be stored but it does have 16GB of Memory Storage and expandable up to 32GB with a microSD. If you have any further questions or concerns, please contact us at 1-800-733-6632, between the hours of 5am and 7pm, Pacific Time.

      Answered by Lively

  • QuestionHow many apps can be put on the phone?

    Asked by Alli3070.

    • Answer Hello, the Jitterbug Smart2 phone does not have a specific amount of applications it can store but it does have 16GB of Memory Storage and expandable up to 32GB with a microSD. If you have any further questions or concerns, please contact us at 1-800-733-6632, between the hours of 5am and 7pm, Pacific Time.

      Answered by Lively

  • QuestionIs this phone unlocked and can it work with a gsm carrier?

    Asked by Fvcat1408.

    • Answer Hello, thank you for your interest in the Jitterbug Smart 2 phone. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website.

      Answered by Lively

  • QuestionCan a user of the jitterbug smart 2 phone download all existing contacts from the old phone?

    Asked by Professor.

    • Answer Great question! You may transfer your contacts from an existing smart phone to your new Jitterbug Smart 2 by simply backing them up to your Gmail account, and syncing them to the new phone. You may also use a Micro SD Memory Card to transfer information from your old smart phone to the new Jitterbug Smart 2. For additional support, please contact our Customer Service at 1-800-733-6632.

      Answered by Lively

  • QuestionCan you keep your old phone number with this phone?

    Asked by Jimbo.

    • Answer I'm so glad you asked, Jimbo! GreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. We can be reached at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.

      Answered by Lively

  • Questioncan the contact list on my present smart phone be transferred to the jitterbug smart phone

    Asked by gaily.

    • Answer I’m so glad you asked, Gaily. You may transfer your contacts from an existing smart phone to your new Jitterbug Smart 2 by simply backing them up to your Gmail account, and syncing them to the new phone. You may also use a Micro SD Memory Card to transfer information from your old smart phone to the new Jitterbug Smart 2. For additional support, please contact our Customer Service at 1-800-733-6632.

      Answered by Lively

  • QuestionCan I keep my phone number from a different carrier?

    Asked by Mimi.

    • Answer Great question Mimi! GreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. We can be reached at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.

      Answered by Lively

  • Questionwhat is the size of the Jitterbug

    Asked by markie.

    • Answer Hello, the JitterbugSmart2 dimensions are 5.98" x 3.03" x 0.33" and the Display Screen is 5.5" color HD IPS, 720 x 1280 pc.

      Answered by Lively