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Pressing then 5 star button is like calling an alarm company -- they answer and ask what you need -- police, ambulance, etc. If you hang up, they call you back to make sure you are okay. If you don't answer, they call anyone you have listed as a contact. They sent the police once to check on me because i never heard my phone ring and my roommate didn't know where I was. My cat has pushed the 5 star button SO MANY TIMES and i have never had any negative repercussions. If you want detailed answers on how the other services work, it's best to read the descriptions on the lively website and then call their customer service if you still have questions.
Sorry, there was a problem. Please try again later.Great question! In emergencies big or small, just press the red Urgent Response button and a certified Urgent Response Agent will confirm your location, assess the situation, and get you the help you need. You can also speak to a board-certified doctor or registered nurse from the comfort of your home, schedule a ride that is more affordable and convenient than a taxi, keep loved ones updated on your health and safety and more! For more information on our Health and Safety services, please visit our website www.lively.com.
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