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Frome the phone number transfer worksheet, they ask: name of account holder phone number you wish to transfer service provider name account number account password or pin last 4 digits of account holder's SSN billing address on acount If you have Verizon, you have to go to Verizon first and get a "transfer account number" or something like that, that is generated on the Verizon website. I don't think anyone at Best Buy can help with any of that--they will just give you Lively's number, and you will be on hold for a very long time. Bring your patience!
Sorry, there was a problem. Please try again later.They need lots of infomration from your current carrier to port your number--the specifics are in the box. It is a loooong, difficult process to port the number over.
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