“What would cause the cellular data on this Lively Smart Phone to shut off unexpectedly? This has happened several times to my mother's phone and it keeps her from sending or receiving calls.”
Answer This Question
1-2 of 2 Answers
Thank you for asking! The Jitterbug Smart3 gives users the ability to set up a data limit. If the data limit is reached, the data connection will be disabled. Other settings, such as Airplane Mode, can interrupt data connection as well. For support with your data connectivity and phone settings, please contact our Customer Service at 1-800-733-6632.
Sorry, there was a problem. Please try again later.I'M NOT SURE BUT MAYBE THE SETTING IS SET TO QUICK TO TURN OFF? MY PHONE WAS SET AT 30 SECONDS FROM THE FACTORY & I CHANGED IT TO SUT OFF IN 2 MIN. GO TO SOUND & DISPLAY & THEN CLICK ON ACCESSIBILITY & CLICK ON TIME TO TAKE ACTION & SET THE TIME FOR SHOTOFF AT A LONGER TIME GOOD LUCK!.
Sorry, there was a problem. Please try again later.