A:AnswerWe are so glad you asked. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans so you can choose the one that works best for you.
A:AnswerGreat question! As long as your number is still available and you do not cancel your previous service, the number can transfer within 1-3 business days. Please contact our friendly Customer Care for additional support.
A:AnswerAs an IT professional, and someone very familiar with Lively processes, we run on the Verizon network. Now, often times, phones will not work inside of phones JUST BECAUSE of the construction materials used to build that structure, as well as the height of the building, where in the building you are, etc. Even a microwave and solar flares can interfere with a cell phone working. And my personal cell phone is Verizon, and my Samsung Note 20 Ultra does NOT work inside of my house most of the time.... And I'm within a mile of the nearest tower... Thats just how it is... Please go to the nearest window or even outdoors to make sure you have proper signal.
A:AnswerGreat question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. There are instructions on how to do so included with the box -- just make sure you do not cancel your previous service until the transfer is complete. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website.
A:AnswerGreat question! On the Jitterbug Smart3 phone you are unable to adjust the amount of rings before the voicemail option kicks in. We apologize for any inconvenience this may cause.
A:AnswerThanks for the question. The Jitterbug Smart3 comes with an AC adaptor and a charging cable. Most of todays cars have the ability to charge your phone via the charging cable.
A:AnswerGreat question. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans so you can choose the one that works best for you.
A:AnswerI had a very helpful associate at Best Buy help me set this phone up for my brother and he was able to keep his old number. Took a little while on the phone with Lively customer service to get it done but the associate did the whole process.
