“I just purchased this based on reviews here on BB. Has anyone experienced the permanent scratch to glass, others have reported online? Thank you”
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I certainly have, and I actually came on the Q&A section to see if anyone else has experienced anything similar. This keyboard has created permanent damage to the screen. It is not noticeable to others, but I notice it and I know it's from the keyboard. It is a horizontal line that matches up with the part of the keyboard that protrudes out. They keyboard isn't completely flat, to help explain what I'm saying. The screen isn't scratched or dented and doesn't have any exterior problems, but there's an interior imprint that seems impossible to go away. It's very bothersome to me, and I would not recommend this case after having experienced this issue.
Sorry, there was a problem. Please try again later.Short answer, yes. I bought my iPad on the day it was released and purchased this keyboard shortly thereafter. I LOVE the keyboard, but it has permanently etched a line across the top of the screen. I've tried everything and it won't come off. I read about it happening to lots of people on a large online retailer's site. Owners have posted pictures as well. I never use screen protectors because I've never had any issues with scratches on any of my iPhones or iPads. But, if you have this case, I would recommend getting a screen protector so you don't end up with a scratched screen as well.
Sorry, there was a problem. Please try again later.I read those same reviews, but I have had the keyboard for since the end of Jan 2016 and have not seen this issue.
Sorry, there was a problem. Please try again later.I was concerned about scratching too after reading complaints but youtube reviews were so great, ordered anyway. I can't understand how scratches are happening unless the case has a lot of pressure in travel bags? Purses? Like compression on the outsides of the case. The keys are NOT silicone but VERY soft. A simple precaution would be getting a protective film on the front sold everywhere for all different prices. I always add this to my expensive electronic products so it surprises me folks don't?, and are frustrated with damage? I'd love to know if anyone has had this problem with a protected screen??? I myself have had not a single problem and love that the Ipad powers the keyboard, it doesn't need charging and encases the entire Ipad 12.9" and has backlight. Makes the 12.9' heavier FYI. Also I don't find that it drains the battery power noticeably quicker, which was another concern, comes on and off with use only, drains very little power. Honestly confused about the scratching issue but my ipad is mostly home...
Sorry, there was a problem. Please try again later.No issues for me although I use a film screen protector - no issues with that either.
Sorry, there was a problem. Please try again later.No, I haven't, because it doesn't work right out of the box. Returning it,
Sorry, there was a problem. Please try again later.Not that I'm aware of
Sorry, there was a problem. Please try again later.No scratches appear on mine
Sorry, there was a problem. Please try again later.No - and honestly no idea how that would be possible.
Sorry, there was a problem. Please try again later.From my experience no.
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