“my headset is stuck on mute and yes i have try the mute button.I have pressed it multiple times and it is still stuck on mute. if anyone knows how to fix this let me know because if i spend 135 dollars i expect it to work so please help me.”
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To anyone not wanting to download extra software to work around this, simply go into your sound settings via your control panel click the recording tab, find the microphone and right-click it. Then select properties. next, select the levels tab and click that mute button and voila problem solved ezpz.
Sorry, there was a problem. Please try again later.This happens to me a lot. Usually its when I restart my computer I have to open the Logitech Gaming Software for my mic to start working again, but sometimes that isn't the problem, so I just go to settings and type "Find and Fix Problems with Speech" and troubleshoot my microphone.
Sorry, there was a problem. Please try again later.Mine was having trouble even when I updated and restarted my laptop, but when I went into settings and ran windows troubleshooting it just worked... Hope this is helpful for someone.
Sorry, there was a problem. Please try again later.This is an old post. But my zone wired head set would not unmute while I had the mic up. Had to lower it near my mouth to unmute it lol
Sorry, there was a problem. Please try again later.Did not notice there was also a mute button on the laptop itself. Double check just in case.
Sorry, there was a problem. Please try again later.i right clicked the logitech icon in the taskbar show hidden icons area, pushed Exit. wherever your logitech icon is located, right click and run as administrator. fixed mine
Sorry, there was a problem. Please try again later.hey ik this is old, but i had the same issue and what fixed it for me was hold mute+volume up button for 3 seconds, then mute+volume down for 3 seconds, then turn them on then off again, fixed it for me :)
Sorry, there was a problem. Please try again later.I had the same issue and I simply downloaded the Logitech Gaming Software went in and found my headset and clicked on the mute button on the layout. From their I removed the mute ability from the mute button and my began to work fine.
Sorry, there was a problem. Please try again later.Unfortunately it isn't advertised anywhere that the G933 isn't a very well made headset and is extremely inconsistent. Sure it sounds good and the durability/battery life is decent, but that doesn't count for much if the headset doesn't work properly most of the time. I bought mine back in 2016 and have had non stop issues with it since I bought it. But the review sites will tell you it's a top of the line headset! The tag price definitely shouldn't be so high. If I had known about all the issues it has I would have spent no more than $60 on it. Not to mention the software is complete garbage, But that's just a given with any company not knowing how to make a good software. My advice is to just keep messing around with it until you can find a method to make it work acceptably.
Sorry, there was a problem. Please try again later.i had the same issue and just needed to close out the logitech software completely. i reinstalled the software after that and have not had an issue since.
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