Questions & Answers

1-10 of 29 Questions
  • Question
    How do these compare to the previous logitech g930 wireless edition? Is it worth the extra money you put out for it?   (5 Answers)

    By vamp June 10, 2016.

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    • Best 
      Answer

      These are well worth the price increase. The G930s have quite a few flaws to them, which the G933s fix just about all of them. Comfort --For the G930s, they use a kind of faux leather for the headband and ear cups. Which after awhile (I will start to notice around an hour but differs person to person) the ear cups will start to get hot. --For the G933s, they use a kind of sport mesh which I feel is far more comfortable. Now, some people have stated that after a few hours they will notice that the ear cups do get a little warm but not much. However, I have not noticed any type of warmness while wearing these and I have worn them for several hours of gaming/ watching movies and TV. Battery --For the G930s, I usually averaged around 7-9 hours of constant use on a single charge. --For the G933s, with lights I averaged around 7-8 hours of constant use, and without the lights I averaged around 10-12 hours of constant use on a single charge However the G933s have a replaceable battery, so you can buy a second battery and switch them out within a min or two. Sound They both use Dolby 7.1 surround sound, and normal stereo sound when used with your console or TV. However, in my personal opinion I think the G933s have by far better sound quality than the G930s. The G933s have more updated speakers than the G930s, so that plays quite a bit of a role in that. Wireless Connectivity They both use a 2.4 GHZ wireless adapter. However, The G930s have be known to drop the wireless connection at random times. It doesn't happen often but I have had the signal just stop quite a few times, and when that does happen it usually takes several mins for me to get it connected again. The G933s have not dropped the wireless signal once while I have been using them. Mic Both are noise-cancelling. The G933s have a more updated mic than the G930s, so I have been told that I sound more *normal* when using the G933s. Customization They both have sound customization, and the 3 customizable keys through the PC app. The G933s also have the ability for you to customize the LED lights to just about any color you want, and the two side panels on the G933s come right off in seconds (one side houses the USB adapter for when not in use, and the other houses the battery for easy change). So there is the possibility in the future to have different color panels to allow more customization to your headset. So in my opinion I think the G933s are by far better than the G930s. So far, I have not come across any of the problems that I had with the G930 with my G933. For this reason I think the G933s are well worth the extra money.

      By Randy October 15, 2016.

    • Question
      Where is the mic?   (5 Answers)

      By Moon July 10, 2016.

      Answers
      • Best 
        Answer

        Left ear. It folds up/down along with being able to extend out a couple of inches. Folding it up also mutes the mic.

        By WCB1 September 3, 2016.

      • Question
        I understand when used with a PC, 7.1 surround works great, however, when used with a console like the Xbox One or PS4, I've read many reviews that surround sound does NOT work... Can anyone confirm or deny this based on experience with either consoles?   (5 Answers)

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        • Best 
          Answer

          Playstation supports Dolby surround sound but not 7.1. The Xbox does not. I will be returning these because they aren't wireless on Xbox one. And the sound quality isn't that good

          By Nuke December 7, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Is this the G933 ???? Nowhere do I see that in the description. Thanks!!   (4 Answers)

        Answers
      • Question
        Quick question, it says that this headset works for Xbox 360 and Xbox one is this true? Kudos, Sean   (5 Answers)

        By Sean June 13, 2016.

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        • Best 
          Answer

          This headset will work with the Xbox One and 360 via the 3.5 mm audio port on the controller. Keep in mind this will only give you 2-ch audio, not 7.1 surround. If you intend to only use this headset with an XBOX, you may want to save a bit of coin and gain more functionality by considering a fully wireless alternative like the Turtle Beach Ear Force Stealth 420x (link below). http://www.bestbuy.com/site/turtle-beach-ear-force-stealth-420x-over-the-ear-wireless-gaming-headset-black-green/9536007.p?id=1219704411469&skuId=9536007

          By Bibitory June 22, 2016.

        • Question
          Will this headset work with a Mac, or just PCs?   (0 Answers)

          By Anonymous October 18, 2017.

        • Question
          are you shipping to Turkey? is it free or how much money?   (0 Answers)

        • Question
          Is there independent volume control for chat and game? I'm trying to find out if this headset offers that to see if I'm going to get these.   (4 Answers)

          By Matt July 30, 2017.

          Answers
          • Answer

            No, there’s no independent Volume control for chat

            By Kenny October 8, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Does this headset come with a wire?   (5 Answers)

          By Josh May 17, 2017.

          Answers
          • Answer

            Yes they come with a wire for recharging purposes and they will also stay powered on and connected while in use if plugged in as well.

            By Headacheandbugs May 28, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Between this G933 and the Logitech - G633 Artemis Spectrum Gaming Headset - Black, which one is better? Or at least say the differences between the 2.   (5 Answers)

          By Josh May 16, 2017.

          Answers
          • Answer

            I've now owned both of these; G933. The only thing that the 633 has over this headset is simply the fact you don't need to technically worry about charging it, but it does have a problem where the USB port can get lose and cause connectivity issues (the 633 does not have a dedicated cable, it is a USB cable just like on the G933, but the innards have been gutted of the battery and wireless components.()

            By Nic3224 July 19, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member

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