Questions & Answers

Q: QuestionIs it made of leather?

Asked 5 years ago by RachelJeanne.

• A:Answer No it's made of out of vinyl with foam padding. It's actually very comfortable. It will not pressed hard against your ears.

  Answered 5 years ago by GiftVerified Purchase

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Q: QuestionProduct Weight Info 7.2 pounds?!?!?!?! Really? What is the actual product weight?

Asked 5 years ago by teacher.

• A:Answer No, this is a typo on the website. The H800 by itself is 4.3 ounces or so, about 7-8 ounces with the packaging.

  Answered 5 years ago by Logitech

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Q: QuestionDOws battery come with the H800 Headset?

Asked 5 years ago by Mike.

• A:Answer Hello Mike, Yes, this comes with a rechargable battery that lasts up to 6 hours on a single charge. It also includes the charging cable as well.

  Answered 5 years ago by Logitech

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Q: QuestionCan I pair this headset with my fitbit ionic? I want to listen to music while working out.

Asked 5 years ago by ElenaW.

• A:Answer Yes, this will technically work, but the H800 are not built to withstand excessive sweat from workouts. I would highly recommend looking at the Jaybird brand of Bluetooth fitness headphones to connect to your Fitbit.

  Answered 5 years ago by Logitech

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Q: QuestionCan this headset work with soft phone like avaya?

Asked 5 years ago by Mario.

• A:Answer Yes, this headset will work with Avaya.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWill this work with Avaya one - x telephone program

Asked 5 years ago by Frank.

• A:Answer Did not work well for me on Avaya. Volume was very low. I had great success with the Plantronics Voyager 4220.

  Answered 5 years ago by VeeTeach

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Q: QuestionIs this USB compatible?

Asked 7 years ago by knick2.

• A:Answer Yes, in that the transmitter plugs into the USB. The headset can be run either in Bluetooth or USB transmitter; but in either case is wireless.

  Answered 6 years ago by LaserMikeVerified Purchase

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Q: QuestionIs there a mute button on this one?

Asked 7 years ago by Confused.

• A:Answer Yes, located on right ear piece

  Answered 7 years ago by PookVerified Purchase

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Q: QuestionWill this work with Motorola phones

Asked 9 years ago by free.

• A:Answer I used it via bluetooth on a couple phones so imagine it would.

  Answered 8 years ago by MattVerified Purchase

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Q: QuestionSwitchWhat position should this headset be on to charge ?

Asked 10 years ago by Anonymous.

• A:Answer I charge mine in the Off position if I'm not using them (generally overnight). If the battery gets weak (you will hear a beep tone when the battery wears down while using) you can charge them with the included 6 foot USB cable while using them.

  Answered 10 years ago by ZippyTTM

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Q: QuestionGot a new rf 400 sony wireless headphones. Followed all the instructions. The tower's light is red, but the battery is not being charged. This is brand new. If you put in triple aaa batteries in the headphones they work. Did we get a faulty battery?

Asked 2 years ago by Shay.

Q: QuestionMy wife bought this piece from stores and we not able to find any charging cable. I am reading other reviews and seems like it was supposed to come with charging cable ? did you all got charging cable in package?

Asked 3 years ago by npr73.

• A:Answer I got one with mine

  Answered 3 years ago by NoNameVerified Purchase

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Q: QuestionIs Logitech H600 nano compatible with H800 wireless Headset if so how do I pair it ? I'd really appreciate your response. Thank you.

Asked 3 years ago by Lefty.

• A:Answer I have an H800 and it doesn't come with a unifying receiver. The Logitech Unifying receivers have the little orange square with a star icon in it. They can be paired with up to 6 devices. I tried to connect the H800 with a unifying receiver and it didn't work. There is a different connection utility that Logitech uses to connect non-unifying devices. It's unlikely to work, but might be worth a shot.

  Answered 3 years ago by rte24Verified Purchase

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Q: QuestionAre these headphones Bluetooth compatible with a Kyocera DuraXE phone?

Asked 3 years ago by Jay.

• A:Answer Hey there Jay! The H800 headset is Bluetooth compatible, so you should have no problem getting them to work with your phone, as long as it's Bluetooth compatible as well. -Weston from Logitech

  Answered 3 years ago by Logitech

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Q: QuestionWhat’s the significant difference between the H600 and H800 model?

Asked 3 years ago by KandKalltheway.

• A:Answer Connectivity (bluetooth and usb), range (probably 20') and most importantly sound quality.

  Answered 3 years ago by donnie

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Q: QuestionWork for iPhone and lap top at the same? Am thinking to use on teams and regular phone calls.

Asked 3 years ago by Goo.

• A:Answer Their is a switch that you toggle to connect between 2 devices. So yes you can be connect to both however only one conversion at a time.

  Answered 3 years ago by TechgeekVerified Purchase

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Q: QuestionCan the coverage range be extended beyond the limit mentioned in details of the product?

Asked 3 years ago by Distance.

• A:Answer Hello, There really isn't a way to extend the range for the H800 significantly enough beyond 40 feet. - Richard from Logitech

  Answered 3 years ago by Logitech

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Q: QuestionMy tv is not Bluetooth compatible can I use this headset with this Sony tv

Asked 3 years ago by Patti.

• A:Answer If your Sony TV has USB and/or line out, the 3.5mm headphone jack, you can probably get it to work. You can buy a small bluetooth transceiver and use the H800 with your TV, plug the headphone jack of the TV into the transceiver and power the transceiver from the USB or an external USB power source. "Sometimes" the USB on your TV can be used with the USB dongle that comes with the headset in non-bluetooth mode. I have only tried this on my LG and Samsung TV's. It worked on the Samsung, not on the LG

  Answered 3 years ago by etobicokethor

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Q: QuestionHow do I connect my wireless headset to my landline phone and compuetr

Asked 3 years ago by sherry.

• A:Answer If you have a landline phone with a headset, 3.5mm jack, you would need to buy a bluetooth transceiver and connect it to the headphone jack, then pair the transceiver with the headset in bluetooth mode Same for the computer, if it already has buetooth, just pair it with the headset in bluetooth mode, otherwise, plug the supplied dongle in to your computer and put the headset in wireless mode (not bluetooth) You may need to adjust your PC's setting to send the audio to the headset if it doesn't switch there automatically.

  Answered 3 years ago by etobicokethor

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