Questions & Answers

18 Questions & 100 Answers
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  • Question
    Where can I buy a replacement cord for charging the keyboard?   (8 Answers)

    By Anonymous February 18, 2015.

    Answers
    • Best 
      Answer

      You can get replacement cords at almost any store, and gas stations.

      By Billlooksee October 17, 2015.

    • Question
      will this case/keyboard work with the original ipad   (10 Answers)

      By Anonymous December 19, 2014.

      Closed to new Answers

      Answers
      • Best 
        Answer

        Fits my iPad2.

        By Zell February 17, 2015.

      • Question
        how do I start using my keyboard?   (10 Answers)

        Logitech Keyboard Folio for my 3rd generation version iPad

        By Ellie May 4, 2015.

        Closed to new Answers

        Answers
        • Best 
          Answer

          Go to the System Settings for the tablet and enable Bluetooth. Then scan for the keyboard after you switch it on. Once the tablet detect the keyboard you can select it for pairing to your tablet. Thereafter you just turn on the keyboard power switch when you want to use it. Turn it off if you only want to use your touch screen. Really easy. Good luck.

          By lindseye January 4, 2016.

        • Question
          When your iPad says nothing but iPad on back does that mean it's first-generation size wise for a keyboard folio   (3 Answers)

          By Horse June 4, 2016.

          Answers
          • Best 
            Answer

            Yes, I had the same issue when purchasing my folio, and had to take my iPad with me when exchanging the first one I purchased, to make sure I had the correct one.

            By deejae July 29, 2016.

          • Question
            I bought this case because it said it was IPad 2 compatible but the "brackets" are too wide. The IPad doesn't snap in. Am I missing something?   (5 Answers)

            By iPad2 April 15, 2016.

            Answers
          • Question
            Where can I get replacement keys for this keyboard?   (4 Answers)

            I just noticed the 3 is missing from my keyboard. The number on the box is 920-005460

            By Anonymous October 27, 2014.

            Answers
            • Best 
              Answer

              Go to customer service @ logitech.com

              By Lephky01 February 18, 2015.

            • Question
              Will it fit new ipad 2017 ( 9.7)? I am checking bestbuy site and there are very less options for new ipad 2017 and available ones are very costly.   (1 Answer)

              By Rahul June 25, 2017.

              Answers
              • Answer

                No, this model is not compatible.

                By CommunityAnswer June 25, 2017.

              • Question
                Will this case fit the newest iPad model (2017) ?   (2 Answers)

                By Wmartreed April 9, 2017.

                Answers
              • Question
                Hi I got an ipad 10.1.1 for a gift measures 9 1/2 x 7 . I don't know what the 1 , 2 3 or 4 you all talk about. Am looking for a keyboard and case for the one I have. Any suggestions?   (2 Answers)

                By Bev January 21, 2017.

                Answers
                • Answer

                  I took my iPad to Best Buy and they helped me choose the correct one.

                  By Granny March 11, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                is this for an ipad air 2?   (5 Answers)

                By crygrant January 14, 2017.

                Answers
                • Answer

                  There are different cases made for the different iPads such as the air, the iPad 2 (3rd and 4th gens), etc.

                  By norman5 August 8, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member

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