Questions & Answers

Name: Logitech - Logi Circle Wireless HD Video Security Camera with 2-way talk - Black
Brand: Logitech
SKU: 4500201
Price: 59.99 USD
Rating: 4.4 (524 reviews)

Logitech - Logi Circle Wireless HD Video Security Camera with 2-way talk - Black

Model:: 961-000392; |
SKU:: 4500201

User rating, 4.4 out of 5 stars with 524 reviews.

Highly rated by customers for:

Clearance

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Page Showing 21-40 of 52 questions

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QuestionCan they hear you talk and can I hear them answer??
Asked 8 years ago by Doghouse.
- Answer Yes but sound was not the best when you want to talk
  Answered 8 years ago by Eddie
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QuestionI don't understand the issue with the "Bluetooth Low Energy". I have an LG V10 android, obviously with Bluetooth, but not getting the low energy requirement to run the unit. Answers please?
Asked 8 years ago by BigDog.
- Answer Hello ! Thank you for reaching out. We are sorry you are having issue to set up Circle with your phone. Circle requires Android 4.4 or newer with Bluetooth® Smart Ready (Bluetooth 4.0) device to be set up. Please email us at [email protected] or call us at +1 (646) 454-3200. We're more than happy to help. -Marion form Logitech
  Answered 8 years ago by Logitech Customer Care
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QuestionLooking for another camera that will work with the logitech alert commander system that we already have installed-what would you recommend?
Asked 8 years ago by lulu.
- Answer They will not work with the Alert Commander System. I have both so I just use them together. I put the Logitech Alerts with one zone and the circle in another zone. I use the Circle in the areas I can see the dog and can talk to him if hes scared.Love both of them
  Answered 8 years ago by Pegzah
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QuestionI have a couple of these camera's at my house in the USA. I also have a house in Europe and want to setup a few of them there. Can I set them up when I travel there under the same account?
Asked 8 years ago by Szmal.
- Answer You should be able to. You have to sign in under your email address. I have them at my business and at my home. As long as you have wi-fi and can get online you are good
  Answered 8 years ago by Pegzah
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QuestionWhy can't I talk through my Logi
Asked 8 years ago by Gweny.
- Answer Hi Gweny! Sorry to hear you're are having issues with Circle, please try this troubleshooting steps. -Uninstall and reinstall Circle app -Reset Circle camera: http://support.logitech.com/en_us/article/Reset-the-Logi-Circle-camera?product=a0q31000008v1unAAA -Setup camera to app: http://support.logitech.com/en_us/article/Set-up-the-Logi-Circle-camera?product=a0q31000008v1unAAA -Update firmware for your Circle camera: http://support.logitech.com/en_us/article/Update-firmware-for-the-Logi-Circle-camera?product=a0q31000008v1unAAA Please contact us at support.logitech.com or call us if troubleshooting doesn't solve your issue. We're more than happy to help. - Javier from Logitech
  Answered 8 years ago by Logitech Customer Care
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QuestionIs there a limit as to how many different smartphones can view the live camera? I want to allow up to 10 family members to tune in at any given time.
Asked 8 years ago by JimmyD.
- Answer Hi JimmyD! Thanks for contacting us! Your Circle camera or account can be accessed by multiple devices and users simultaneously. Download the Circle app on additional devices, and then use the same username and password to access the camera or cameras. There is no need to run the setup on each mobile device. NOTE: Notification settings are unique to each device. You can contact us at support.logitech.com if you ever need us, or also please visit: http://support.logitech.com/en_us/p/circle/faq for all information related to your Circle camera. - Javier from Logitech
  Answered 8 years ago by Logitech Customer Care
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QuestionVALUME ??? IS THERE INPUT FOR A EXTRA SPEAKERS TO IMPROVE SOUND VALUME
Asked 8 years ago by JOE.
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Questionaditional speaker???
Asked 8 years ago by joe.
- Answer Hi joe There are no output jacks built in the Circle camera to connect additional speakers, the Circle camera only works with the built in speaker. We appreciate feedback like this since we're always looking for ways to improve our product and services. Feel free to contact us at support.logitech.com , or also, please visit, http://support.logitech.com/en_us/p/circle/faq for all the information related to your Circle camera. -Javier from Logitech
  Answered 8 years ago by Logitech Customer Care
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Questionis it possible to a speaker to improve valume ???
Asked 8 years ago by joe.
- Answer Hi joe! There are no output jacks built in the Circle camera to connect additional speakers, the Circle camera only works with the built in speaker. We appreciate feedback like this since we're always looking for ways to improve our product and services. Feel free to contact us at support.logitech.com , or also, please visit, http://support.logitech.com/en_us/p/circle/faq for all the information related to your Circle camera. -Javier from Logitech
  Answered 8 years ago by Logitech Customer Care
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QuestionMy camara was set and I just see no movement and there are circle turning around ,it likes down loading
Asked 8 years ago by Anonymous.
- Answer Hi ! Sorry to hear you're are having issues with Circle. Please try this troubleshooting steps: -Check for any possible interference that may not be allowing your camera connect to he wifi router. -Uninstall and reinstall Circle app -Reset Circle camera: -http://support.logitech.com/en_us/article/Reset-the-Logi-Circle-camera?product=a0q31000008v1unAAA -Setup camera to app: http://support.logitech.com/en_us/article/Set-up-the-Logi-Circle-camera?product=a0q31000008v1unAAA Please contact us at support.logitech.com or call us if troubleshooting doesn't solve your issue. We're more than happy to help. -Javier from Logitech.
  Answered 8 years ago by Logitech Customer Care
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Questionis there software available so it works with windows 10?
Asked 9 years ago by witchie.
- Answer To setup you need IOS or Android. You can view on Windows 10 but that is about it. I hope they come up with a windows app soon that will allow full access to setup and configuration.
  Answered 8 years ago by pes949
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QuestionMy unit stopped working after a few months. It is on the charger so it is not the charger. The light goes on and off and then you hear the connecting sound. Is it defective or a piece of junk?
Asked 9 years ago by petboss.
- Answer Hi thanks for reaching out, petboss. Are you still having issues with the Circle? Please try this link to our support site: http://support.logitech.com/en_us/article/Logi-Circle-camera-does-not-charge If troubleshooting doesn't fix the problem, please email us at [email protected] or call us at +1 (646) 454-3200 so we can help. - Steve from Logitech
  Answered 8 years ago by Logitech Customer Care
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Questionhappy with the camera. Q: if I connect more cameras, will the feed show both cams on one screen, or will i have to close the first camera screen to open the 2nd camera screen which is so annoying as I need to see all cameras on one screen.
Asked 9 years ago by Anonymous.
- Answer I have two, when you open the app it will show both camera, you just click on the one you want to see. When you want to check the other one, there will be a drop down menu to select the other one. LOVE THIS CAMERA, so easy to use and hook up.
  Answered 8 years ago by Cathy
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QuestionI don't have a smart phone. Do they have an app for Windows PC? thank you.
Asked 9 years ago by me.
- Answer Yes. Log on to the Logitech website with your account.
  Answered 8 years ago by George6310
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QuestionCan you add another camera to the set up?
Asked 9 years ago by Ei.
- Answer Yes, you can.
  Answered 8 years ago by Manny
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QuestionDoes this use zwave and compatible with ADT pulse?
Asked 9 years ago by Armin.
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QuestionCan you use this camera in a hotel room using their wifi? it seems that when we tried it mentioned that it could only be done with a private and not public wifi?
Asked 9 years ago by Anonymous.
- Answer I was unable to get it connected to any public network.
  Answered 8 years ago by Vance
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QuestionHow many cameras come with this one?
Asked 9 years ago by Moee.
- Answer One camera is in the box
  Answered 9 years ago by Nico
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Questiondo you need internet in the home that the camera is in?
Asked 9 years ago by puzzled.
- Answer Yes
  Answered 8 years ago by SBAL805
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QuestionWhy does it stop videoing after 2-3 hours and says offline? I thought it would record 8-12 hours off base?
Asked 9 years ago by CJ.
- Answer That's all the battery holds. It's nowhere close to Logitech and the battery length they claim
  Answered 9 years ago by Nico
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Showing 21-40 of 52 questions

Questions & Answers

Logitech - Logi Circle Wireless HD Video Security Camera with 2-way talk - Black

Q: QuestionCan they hear you talk and can I hear them answer??

Q: QuestionI don't understand the issue with the "Bluetooth Low Energy". I have an LG V10 android, obviously with Bluetooth, but not getting the low energy requirement to run the unit. Answers please?

Q: QuestionLooking for another camera that will work with the logitech alert commander system that we already have installed-what would you recommend?

Q: QuestionI have a couple of these camera's at my house in the USA. I also have a house in Europe and want to setup a few of them there. Can I set them up when I travel there under the same account?

Q: QuestionWhy can't I talk through my Logi

Q: QuestionIs there a limit as to how many different smartphones can view the live camera? I want to allow up to 10 family members to tune in at any given time.

Q: QuestionVALUME ??? IS THERE INPUT FOR A EXTRA SPEAKERS TO IMPROVE SOUND VALUME

Q: Questionaditional speaker???

Q: Questionis it possible to a speaker to improve valume ???

Q: QuestionMy camara was set and I just see no movement and there are circle turning around ,it likes down loading

Q: Questionis there software available so it works with windows 10?

Q: QuestionMy unit stopped working after a few months. It is on the charger so it is not the charger. The light goes on and off and then you hear the connecting sound. Is it defective or a piece of junk?

Q: Questionhappy with the camera. Q: if I connect more cameras, will the feed show both cams on one screen, or will i have to close the first camera screen to open the 2nd camera screen which is so annoying as I need to see all cameras on one screen.

Q: QuestionI don't have a smart phone. Do they have an app for Windows PC? thank you.

Q: QuestionCan you add another camera to the set up?

Q: QuestionDoes this use zwave and compatible with ADT pulse?

Q: QuestionCan you use this camera in a hotel room using their wifi? it seems that when we tried it mentioned that it could only be done with a private and not public wifi?

Q: QuestionHow many cameras come with this one?

Q: Questiondo you need internet in the home that the camera is in?

Q: QuestionWhy does it stop videoing after 2-3 hours and says offline? I thought it would record 8-12 hours off base?

QuestionCan they hear you talk and can I hear them answer??

QuestionI don't understand the issue with the "Bluetooth Low Energy". I have an LG V10 android, obviously with Bluetooth, but not getting the low energy requirement to run the unit. Answers please?

QuestionLooking for another camera that will work with the logitech alert commander system that we already have installed-what would you recommend?

QuestionI have a couple of these camera's at my house in the USA. I also have a house in Europe and want to setup a few of them there. Can I set them up when I travel there under the same account?

QuestionWhy can't I talk through my Logi

QuestionIs there a limit as to how many different smartphones can view the live camera? I want to allow up to 10 family members to tune in at any given time.

QuestionVALUME ??? IS THERE INPUT FOR A EXTRA SPEAKERS TO IMPROVE SOUND VALUME

Questionaditional speaker???

Questionis it possible to a speaker to improve valume ???

QuestionMy camara was set and I just see no movement and there are circle turning around ,it likes down loading

Questionis there software available so it works with windows 10?

QuestionMy unit stopped working after a few months. It is on the charger so it is not the charger. The light goes on and off and then you hear the connecting sound. Is it defective or a piece of junk?

Questionhappy with the camera. Q: if I connect more cameras, will the feed show both cams on one screen, or will i have to close the first camera screen to open the 2nd camera screen which is so annoying as I need to see all cameras on one screen.

QuestionI don't have a smart phone. Do they have an app for Windows PC? thank you.

QuestionCan you add another camera to the set up?

QuestionDoes this use zwave and compatible with ADT pulse?

QuestionCan you use this camera in a hotel room using their wifi? it seems that when we tried it mentioned that it could only be done with a private and not public wifi?

QuestionHow many cameras come with this one?

Questiondo you need internet in the home that the camera is in?

QuestionWhy does it stop videoing after 2-3 hours and says offline? I thought it would record 8-12 hours off base?