“My keyboard and mouse won’t connect to new Dell laptop. Plugged and replugged to different USB ports... nothing. Plugged in usb for another mouse from diff brand and it works. I’ve replaced batteries and made sure power switches are on. What can I do?”
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Did you take out the dongle in the mouse and plug it up in the USB port of computer
Sorry, there was a problem. Please try again later.While the issue you're experiencing with your MK710 isn't a common one, it does happen from time to time when moving to a new PC. Here is the support article from us on how to have your new PC identify the Unifying Receiver and your MK710 again. https://support.logi.com/hc/en-us/articles/360023237854 If this does not remedy the issue, please reach out to us on the same support page, so we can find you a solution!
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