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Hello Mambicamio, we are sorry to hear you are having issues with your mouse. I'll attach our support page for the Pebble mouse at the end of the message. If FAQ's don't help, you can submit a warranty claim and one of our support specialists will reach out to get things sorted out. We apologize for the inconvenience, have a great day. https://support.logi.com/hc/en-us/articles/360045255493-Getting-Started-Pebble-i345-Wireless-Mouse-for-iPad
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