Questions & Answers

Q: QuestionDoes anyone have problem with this mouse? I use the mouse just ~1 ft away from the receiver on my laptop.. a RTX 3070 Asus laptop ~BRAND NEW and the mouse is not so responsive that it is impossible to use at times! Contacted Logitech and they advised usin

Asked 4 years ago by Cutie.

• A:Answer Hi Logitech, actually I did some research and a response from Logitech on my review helped me figured out why. I plugged the receiver into all the USB ports on my laptop but no help. No hub.. So I use it on my bed that is the reason why.. The mouse has 1.2mm precision set so it thinks that I lifted the mouse up all the time since the bed sometimes isn’y even due to the lightly wrinkled bedsheet.. Logitech.. you need to update your software so we have more control over the mouse.. adjust the off the ground distance that the mouse stop recording its location and so on.. You can make your mouse so so so much better if we have more settings to adjust in the Logitech software.. Make it looks very neat, simple, easy, basic, concise, and bright. Make the software very easy to use. Big icon inside the apps to afjust settings.. round and cute and bright colors etc.. (:

  Answered 4 years ago by Cute

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Q: QuestionI bought the g pro x superlight in black and, I also bought the protection plan so lets say I accidentally broke my mouse would I be able to get it back in white?

Asked 4 years ago by David.

• A:Answer Hi David, This would be purely up to Best Buy since and the availability of the white G Pro X Superlight at the time of the accident. With Logitech's warranty, we replace the exact same product in most cases where that's applicable.

  Answered 4 years ago by Logitech

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Q: Questionis it compatible with the g pad for charging and is there much difference between g pro x and g pro wireless which i just bought a week ago.

Asked 4 years ago by freakdaddy.

• A:Answer Hello, the G Pro X Superlight is compatible with Powerplay, our wireless charging mousepad. The G Pro X weighs more than then Superlight, 80g vs 63g. The Pro X has two additional side buttons compared to the Superlight. The Superlight battery life is rated at 70 hours while the G Pro X is rated at 60 hours with RGB lighting off.

  Answered 4 years ago by Logitech

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Q: Questiondoes the g pro super light come with a charging dock?

Asked 4 years ago by brady.

• A:Answer Hi Brady, the G Pro X Superlight does not come with a charging dock. It will come with a charging cable. The G Pro X Superlight is compatible with Logi G's Power Play mat which would offer wireless charging like a dock, but also perform as a mouse pad!

  Answered 4 years ago by Logitech

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Q: QuestionIs there an estimation to when the white version will be back in stock?

Asked 4 years ago by Haru.

• A:Answer Hi Haru, I don't have information on the exact time the G PRO X SUPERLIGHT (white) will be back in stock. I would suggest contacting your local Best Buy, or those in the area, and ask if you can be informed when it is back in stock. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech

  Answered 4 years ago by Logitech

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Q: Questiondoes the powerplay mousepad work with this?

Asked 4 years ago by handlexxq.

• A:Answer Hello handlexxq, the G Pro X Superlight mouse is compatible with the Powerplay Mat. Have a great day!

  Answered 4 years ago by Logitech

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Q: QuestionWhen are you going to have restock on the white version

Asked 4 years ago by Poroto.

• A:Answer Hi Poroto, if you haven't already, check with your local Best Buy to see if they can place and order for you to have it shipped to your home or to the store.

  Answered 4 years ago by Logitech

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Q: QuestionWill this mouse work on my Xbox one s?

Asked 4 years ago by E.

• A:Answer yes when you plug it into the usb dock

  Answered 2 years ago by ES1000Verified Purchase

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Q: QuestionAs of right now, 5/5/2021 when will the white version be back in stock?

Asked 4 years ago by Danny.

• A:Answer They occasionally come back in stock every once in a while. Keep a close eye everyday!

  Answered 4 years ago by arathcorVerified Purchase

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Q: QuestionWhen will the white version of this mouse come back to stock

Asked 4 years ago by Aaron.

• A:Answer Eventually, just gotta wait a lil.

  Answered 4 years ago by Mohammed

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Q: QuestionWhen will the white ones be back in stock?

Asked 4 years ago by Ryan.

• A:Answer It should be back it stock in a couple days, don’t worry, it’s probably under a week.

  Answered 4 years ago by Danny

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Q: Questionwhen will this mouse be available again?

Asked 4 years ago by restock.

• A:Answer Its available now lol

  Answered 4 years ago by Krol

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Q: QuestionWhen available, will the white version be in stores?

Asked 4 years ago by bob.

• A:Answer Hi Bob, The G Pro X SUPERLIGHT in White won't be available in stores to purchase---only online.

  Answered 4 years ago by Logitech

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Q: QuestionWhen will the white GPX be back in stock I am interested in one for my birthday.

Asked 4 years ago by nartleb.

• A:Answer They are available now however I dont know why Best Buy is having me help answer your question from 10 months ago.

  I would recommend:

  • 

    Logitech - PRO X SUPERLIGHT Lightweight Wireless Optical Gaming Mouse with HERO 25K Sensor - Wireless - White

    User rating, 4.78 out of 5 stars with 3724 reviews.

    (3,724)

  Answered 3 years ago by reZZZ77

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Q: QuestionAny update on white ones? I am waiting for months for this to be back again... Black ones are available once in a while but white ones oh dear...

Asked 4 years ago by AMAZING.

• A:Answer i just purchased a white g pro x superlight mouse on 4/2/22 they are back in stock.

  Answered 3 years ago by logitechg502heromouseVerified Purchase

  • 
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Q: QuestionWhen will the white version of the superlight be restocked again??

Asked 4 years ago by Anonymous.

Q: QuestionWhen will it be available in Bloomington-Normal?

Asked 4 years ago by Bao.

• A:Answer Pretty sure it’ll take some time but I’m sure Best Buy does their best to have them in stock I bought the last white one in my area

  Answered 2 years ago by user111240

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Q: QuestionWhy is the black G Pro X the ONLY color being restocked?

Asked 4 years ago by L.

• A:Answer You should order it online or go to a Best Buy store see if it’s Available

  Answered 3 years ago by Woodz

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Q: QuestionWhen is the white version of the superlight available to order?

Asked 4 years ago by Andyballer.

• A:Answer It’s available.

  Answered 2 years ago by user371573

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