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Hello, we are sorry to hear about your issue. If you are getting no audio at all there are a few steps to try. 1. Try plugging the set into another pc or device, if possible. 2. Try another audio port on your device. 3. Try adjusting the settings in your OS to set the default audio device to your speakers. If these don't alleviate your issue then it is possible that you may need to seek warranty help. Please feel free to Contact Us on the Logitech support site.
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