Questions & Answers

Q: QuestionHi. Can you tell me, if it will work with ReSound Nexia NX560S model, I sometime have problem with my left ones after running (sweating in my hair). Not able to hear clearly with the outside mic. But it work fine using the bluetooth.

Asked 4 months ago by HearingAidMan.

Q: QuestionHello, I have Phoank hearing aids and now hearing static probably due to moisture, is there any chance this unit could dry out the unit? Best Regards

Asked 2 years ago by Tom.

• A:Answer Tom, our Dryer & Dehumidifier will work with any standard hearing aid to help reduce moisture and hopefully the static in your aid!

  Answered 2 years ago by Lucid Hearing

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Q: QuestionCan I use these with my cochlear implants?

Asked 2 years ago by KC.

• A:Answer KC, as we are not manufacturers of cochlear implants, we cannot speak to their functionality and if the UV dryer would be appropriate. Please reach out to your audiologist so they can appropriately advise.

  Answered 2 years ago by Lucid Hearing

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Q: QuestionI take my hearing aids out around 10pm to sleep, then back in around 7 the next morning. It is safe to leave them in the dryer box overnight?

Asked 3 years ago by Jojo.

• A:Answer Hi there, yes it is safe to leave them in the dryer box overnight. Thank you

  Answered 3 years ago by Lucid Audio

  
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Q: QuestionCan this be used with rechargeable battery hearing aides?. So no removal of battery required?

Asked 2 years ago by Soxfan.

• A:Answer Soxfan, the UV Dryer & Dehumidifier can be used with a rechargeable hearing aid with the door closed. Thank you for your inquiry!

  Answered 2 years ago by Lucid Hearing

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Q: QuestionIs there an auto shutoff and if so, how long does a power cycle last?

Asked 2 years ago by 54anick.

• A:Answer 54anick, there is not an auto shutoff. UV sanitization is complete in 30 minutes and, after 3 hours, the light will turn red, indicating that the drying process is complete. The unit should be unplugged after drying.

  Answered 2 years ago by Lucid Hearing

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Q: QuestionWhat is the power source of the dehumidifier ?

Asked 2 years ago by Jake.

• A:Answer Thank you both for your inquiries regarding the UV Dryer & Dehumidifier. This unit comes with a 5v/1A Adapter and a USB-C power cable. If there are any additional questions please contact our Customer Solutions Team at 1-800-785-6052 and we would be happy to help!

  Answered 2 years ago by Lucid Hearing

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