“Is the delivery time/store pick up date accurate? Or are they delaying orders?”
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Delivery times are never accurate. Bestbuy has changed my delivery date 5 times already. Honestly will never order from bestbuy again.
Sorry, there was a problem. Please try again later.Their delivery time is NEVER what they say it is. Can expect poor communication, lack of tracking updates, and late deliveries when you order from BestBuy. Can generally expect at least 2-4 days later than what they say it’ll be. Maybe it’s because I’ve been spoiled by Amazon fast and consistent deliveries but, regardless, I don’t plan on ordering from BestBuy again.
Sorry, there was a problem. Please try again later.Best Buy is horrible with shipping. Will never ever be shopping here again.
Sorry, there was a problem. Please try again later.Nobody knows anything when you contact support other than it’s not being delivered on time. I will never order from Best Buy again and will stick to competent companies like Amazon.
Sorry, there was a problem. Please try again later.TERRIBLE WITH STORE PICKUP!!! Ive been waiting days for my order, absolutely no updates from the company. NEVER AGAIN!
Sorry, there was a problem. Please try again later.Best Buy blatantly lies about delivery time. They said next-day delivery at time of purchase however it's been two days and the item is still "awaiting pickup from the carrier" and they refuse to give me an ETA. I asked if I could go pick up the item from the store or warehouse instead and they said no. I asked if I could speak with the customer representative's supervisor, and she said they would only give me the same answer anyway. I insisted and she then transferred me to some phone directory that required input of an extension number I was never provided. Clearly, this representative was trying to give me the runaround. Atrocious customer service. Will not buy from this company again.
Sorry, there was a problem. Please try again later.This company is so garbage in shipping. They will give you a shipping date and then delay it the day of delivery . Provide no shipping label because there lazy reps can’t put a label on a item and drop ship it for two weeks. Horrible experience. I assure you Best Buy will have no option after 2021 . They will make the change to allow shipped items available for pickups when delayed shipping is last minute. There Stock is going to plummet. Remember I said this. You’ll see public articles on this horrible shipping issue they seem to have. Customers waiting and waiting and waiting. Don’t buy from Best Buy. They are horrible on integrity and it’s catching up to them . They must not see all the horrible shipping issues with the customers items stocked at surrounding stores. Google is logging dozens of the same complaints on there platform.
Sorry, there was a problem. Please try again later.Their store pickup is a joke, they have one or 2 people picking items during holiday season in 2021. The best buy I went to had a line out the door with people waiting for their "one hour pick up" promise. They should remove it and stop pretending they can fulfill these orders. I'd rather order from Amazon next time and have it delivered accurately next day. Not same day and I'm sitting here 3 days after with not even an update email.
Sorry, there was a problem. Please try again later.No. I was told in store when I purchased a washer and dryer that it would be delivered in 3 weeks, Cancelled by Best Buy. Then rescheduled for 2 weeks later, received 2 emails confirming, received a text confirming, received a phone call confirming and waited all day after moving everything so they could get them in, never showed up and never contacted me to tell me they were not coming, I had to call them to find out what was going on which was a major hassle. Now rescheduled again with same thing, already received one email confirming, we shall see. So, to answer your question, ordered in July with promised delivery in 2 weeks, it's now September and I still have no appliances and they have actually billed my credit card. I am going to call them this time and see if they actually have the items and are going to deliver them before I move all this stuff and sit home all day waiting for a no show.
Sorry, there was a problem. Please try again later.The answer is NO. They didn't come right and accurate time(7AM to 1PM) as they promised. The delivery man came almost near 10 PM without any notice (except for 5 minutes before he arrive) so I had to wait for all day long and couldn't do anything because of this.
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