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On mine I just have to push the button hard so that it goes all the way up
Sorry, there was a problem. Please try again later.My helmet is the same way, you just kinda have to press a bit harder on button than you'd expect is needed. I had to try pushing it at different angles off of my head to get a feel for it. Try starting off pressing the bottom and work around till you hear the click. There's really not a "fix" that I've found.
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