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Tim, we apologize, but we're not sure what you are referring to. If you are experiencing an issue with your Washer, we recommend contacting Maytag by calling 800-331-2689 weekdays between 8 am and 8 pm EST. If you are referring to transporting your Washer, see below. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Maytag appliances! 1. Shut off both water faucets. Disconnect and drain water-inlet hoses. 2. If washer will be moved during freezing weather, follow “Winter Storage Care” directions before moving. 3. Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer. 4. Unplug power cord. 5. Place inlet hoses and drain hose inside washer basket. 6. Drape power cord over edge and into washer basket. 7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.
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