“I just bought a Bravos washing machine - model# MVWX655DW. The instructions say that it should have a removable HE detergent tray for when using powder detergent. Mine doesn't have it. Should it? Purchased Nov 2017. Warranty Dept couldn't confirm.”
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I have the exact same problem! I just bought the same model MVWX655DW yesterday (6/4/2018) The manual says there is an "removable inside tray" inside the detergent drawer. But there is no such tray insert! I'm supposed to have that in when using liquid detergent. I've been trying to find the answer (was transferred around, on hold, then hung up). Saying "refer to your manual" is no help! Can Maytag Team find out if maybe the newer versions now have an updated detergent drawer that does not have an insert?? Or am I missing something in my shipment?
Sorry, there was a problem. Please try again later.There should be a detergent tray with an insert, which comes out when you want to add powder to the tray underneath.
Sorry, there was a problem. Please try again later.Renee, the Washer model MVWX655DW, does have a detergent and softener dispenser drawer that is located inside the Washer just above the Washer basket where the lid opens and closes. For more information on the dispenser tray, please see page 8 of the User Manual, http://bit.ly/2EvtEtj. We hope this information is helpful.
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