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Hello! We are sorry to hear about your concern. You may go to the links provided: Owner's Manual: https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11197727-reva.pdf Cycle Guide: https://s3.amazonaws.com/sm-backend-production-attachments/cycle-guide-w11746160-reva.pdf Or we would recommend contacting Maytag® at 800-344-1274. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.
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