“I have Relate Hearing aids that are bluetooth capable. Will this unit be capable of sending the tv sound to these hearing aids”
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This product will work only with hearing aids that support a standard Bluetooth stereo audio connection (known as the A2DP Bluetooth profile) and are designed to be paired with regular Bluetooth audio sources without the use of an app or an additional Bluetooth accessory. There is a lot of variation between different brands of hearing aids and even different models from the same brand, so we always recommend contacting the manufacturer of your hearing aids with the exact model number of the hearing aids you are using and asking the following two questions: 1) Whether the specific model of hearing aids you are using supports stereo audio over Bluetooth (the A2DP Bluetooth profile) 2) Whether the specific model of hearing aids you are using can be put into Bluetooth pairing mode without the use of an app, and what the process is for putting it into pairing mode. If the answer to both of those questions is "yes", then you will be able to use your hearing aids with a Connect Bluetooth transmitter by first putting the hearing aids into Bluetooth pairing mode per the process in question (2) above, and then putting the Connect transmitter into pairing mode at the same time. Please note that there are some hearing aids that support Bluetooth but require specialized software (for an example an app, or MFI technology) to pair. These hearing aids are not compatible with the Connect because they cannot be paired to screen-less Bluetooth devices. Only hearing aids that support A2DP and have an independent Bluetooth pairing mode (like a headphone does) will be able to be connected.
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