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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 507 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Connect Hub TV Bluetooth Audio Transmitter and Receiver favorably for its ease of use, Bluetooth connectivity, and sound quality. Users appreciate its range, simple setup, and broad compatibility. However, some customers have reported issues with latency and volume control. A few also felt the product was expensive and experienced occasional connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 507 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the trick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MEE audio-Connect Hub audio Transmitter and Receiver was hooked up to our TV entertainment system to allow us to use our Bose wireless headphones alone or in conjunction with our Sonos system. My husband has hearing aids and while watching a movie, he finds listening through the Bose makes the sound clearer allowing him to enjoy the movie more. I also use the Bose headphones alone (by turning the sound down on our Harmony Remote) to watch TV after he goes to bed. The tech who hooked up our system needed to connect through our cable box, which remains on all the time; so we would not need to turn on the hub every time we wanted to use the headphones. We have it sitting on top of our Sonos bar to ensure the signal remains constant regardless of where we are sitting.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Quality Bluetooth for your home stereo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. This Blue Tooth system is basically a plug and play for your home stereo. It can feed your Phone Bluetooth directly to your stereo source system input using supplied cables, or collect from the output to transform your stereo into a Bluetooth device to send your stereo records or CD’s to a Bluetooth device or Speakers! Great for home systems! Not one of the cheap battery powered systems that only plug into a Microphone Jack. Great little solution to get your music out of the phone and into your home! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Transmitter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good transmitter, will run 2 Bluetooth devices. My old one a Radio shack transmitter was damaged in a fall from 6 ft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth transmitter works great for hooking up headphones to the tv while I exercise! Or just don’t want to bug others while watching tv! simple to use, three ways to use it! I'm using the optical hook-ups for my LG TV. 

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    My wife approves! ;-)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item may be a bit pricey, but in my opinion, it is worth the money. It provides excellent dual bluetooth connectivity for my bedroom television, and its low-profile design does not light up the room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok. Not the best.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works. But if you have bluetooth devices on in your house it will auto select any one of them. I spent many night's cause my significant other cant sleep with the tv on trying to get my ear buds connected. I know it wasnt my ear buds because i tried with several different pairs. Tou would have to do a complete reset on the device and initiate the process every time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product although a little pricey. Comes with everything needed for most hookups. Easy to setup and use. I'm using this on a receiver in a secondary room for occasional use. This unit has built in voice prompts. I would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for my song headset and woojer vest together for no wires and comfort when I’m gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent. On the expensive side.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and use. For some odd reason, only the audio jack worked on my 2010 TV. The RCA and the optical jacks didn't. I found the sound to be good and the lag time to be only a fraction of a second, which didn't bother me. Some reviews complained a lot about the lag time. It depends on the speakers used. They need to have Qualcomm® aptX™ and aptX™ Low Latency Bluetooth audio codecs in order to have exact sound sync with the TV. I think it could be sold at a lower price, though.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Bluetooth audio adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has tons of features, most of which I haven't tried and probably never will. I just wanted to stream music from my TV to wireless headphones but ran into an issue with the first bluetooth adapter I purchased - my TV only has a single audio output connection, an optical port, which is already connected to my soundbar. I found a bluetooth adapter with an optical connection on Amazon, but quickly learned that I would have to swap the optical cable back and forth between the bluetooth adapter and Soundbar every time I wanted to go from using my headphones to using the soundbar. I really wanted to have both working at the same time, a conundrum I presented to a Best Buy tech, who recommended this unit. Back went the Amazon adapter, and a few days later I had this one in hand. What makes this device work well in my situation is the fact that it has both optical input and optical output. The input is connected to my TV, and the output to my soundbar, so I can have sound through both the soundbar and my headphones at the same time. Because I already had my TV set up for the other adapter, installation was plug and play. I did have a switch set incorrectly at first but playing with the unit for a few minutes set me straight (the unit talks whenever a button or switch is used, telling you what you did). Once set up, the bluetooth headphones reconnect automatically and the soundbar always works as long as this device is powered on (which is always). Range is good, sound quality is good, and most importantly I have the freedom to use my soundbar without undoing any cables. Great solution!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth transmitter/receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I spent a little more. Premium quality product. So very easy to set up. Be sure you let it charge up for awhile after you plug it into your power receptacle.. No lag and excellent sound transfer. I use it with a small Bose Sound Link and the sound on our TV is now amazing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Best Multi-Headphone Bluetooth Transmitter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This transmitter solved a volume issue as well as allowing multiple devices to be paired. Super easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Compatible with my speakers. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome Bluetooth Transmitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted bluetooth transmitter for my tv so I use my headphones when I use the Smart apps, Chromecast, satellite and my blu ray player. But I also wanted to still use my soundbar with optical cable. This allows me to plug in my sound bar and my tv. The sound is awesome by using the optical cable. You can also use it as a receiver for a stereo and etc. It does verbally tell you that you are connected or disconnected. It was very easy to pair with my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great for garage sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, Low latency, Easy to set up, No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good Product So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade to another MEE bluetooth transmitter that just would not stay connected to my headphones anymore. This product seems to work well so far. I have intermittent issues with staying connected, but I have discovered that my headphones must be fully charged or it will drop the connection. The voice prompts are nice, but tend to get annoying after a while. The volume on the voice prompt is fairly loud and I have not yet figured out how to turn it down. Set up is very easy. The previous MEE product I had would automatically connect to my headphones when I turned them on (before it stopped working). As far as I can tell, this unit does not work that way. I have to turn the unit on every time I use it (using it with my TV means I have to get up and manually turn on the transmitter. I wish there was a way to turn it on remotely. Otherwise it seems to be a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Finally, two people can control their own volume

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear much better than my wife, which means the TV volume was always extremely high so she could hear the dialogue well. We tried three types of soundbars to better isolate the dialogue, but none worked well enough. Our TV only had one Bluetooth out channel, so using a headphone setup worked with one viewing, but not two. Now, my wife can listen through her Apple earbuds, and at the same time I can choose to listen through the TV speakers OR with my own headphones. We've used it this way for two months and are very pleased. We did buy an optical audio splitter to give us a little more flexibility to have almost any combination of TV speakers, soundbar speaker, and up to two headphones all at the same time depending on who is watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Fantastic little Device!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a device that would split and transmit audio signals from either our projector, DVD player, computer, or phone into two sets of AirPods. This little guy does the job beautifully! The operating buttons are easy; and the voice command prompts (which can be turned off) flawlessly guide through the process of pairing devices. Usually, we simply plug in the audio source via 3.5mm cable, then pair one set of Bluetooth ear buds, then the second one. We have tried a range of 20 feet without problems. However, transmitting through walls or even closed windows quickly becomes a challenge. Excellent product; highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set-up, works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connect hub was easy to set up, and worked like it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to hook up, works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, easy to use, and performance seems excellent. Sound quality through the link and headphones is far superior to the sound coming out of the TV. I have difficulty understanding speech particularly on sports programs. With this device (and a good set of headphones) I can understand every syllable, and my volume is independent of the TV speaker volume.

    I would recommend this to a friend
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