“My Grandmother has a Alexa video caller. She bought this for us for Christmas. Her Alexa is connected to my Prime account. Will we be able to Video shat together?”
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No. This competed with the Amazon Echo Show, but has been DC'd by Facebook/Meta. I suggest FAMILY HOTLINE for video calls with the elderly. They can use it with no technical knowledge, no training and no help. Amazon mostly facilitates the family calling Granny, but is too complex for most Grannies to be able to call out!
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