Questions & Answers

Q: QuestionDoes this one come with the 3 month subscription trial?

Asked 3 months ago by Subscription.

• A:Answer Yes

  Answered 1 month ago by DanielSVerified Purchase

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Q: QuestionDoes it only come with this game or is there more games inside

Asked 3 months ago by Jr.

• A:Answer 1000’s of games in the Meta store.

  Answered 3 months ago by JarebSVerified Purchase

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Q: QuestionHi, does it include The Walking Dead game?

Asked 3 months ago by Fropi.

• A:Answer Yes it does

  Answered 1 month ago by ChuccVerified Purchase

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Q: QuestionIs this a stand alone e headset or does it require hook up to a PC

Asked 3 months ago by Julz.

• A:Answer I hook it up with a wire to play Steam be or set up my room in The Bigscreen app on the headset and play other Steam games in my Bigscreen app private room for others to come into and watch. There is now a better way to do it without all of that because I think there’s a stain app you can download it. I haven’t gotten that far yet. There are people in big screen app that can show you and tell you everything you need to know. All you have to do is go into the lobby and people will help you. Just wanted to first apps people get it’s called big screen..

  Answered 3 months ago by FretchickVerified Purchase

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Q: Questionhow will i get the game that comes with the quest 3

Asked 3 months ago by nick.

• A:Answer Hi there! Great question. If you purchase a Meta Quest headset that's part of a limited time app, game or subscription promotion, you can redeem the content once you activate your headset. Once you activate your headset, you may receive a notification to your email account, on your headset or in the Meta Horizon mobile app with instructions on how to redeem your content. If you do not receive a notification, you can still redeem your content following the instructions below. - Download and open the Meta Horizon app on your phone, then follow the instructions to activate your headset. - When you get to Payments and extras, find the content included with your purchase. - Tap Redeem or Options next to the content. - Follow the on-screen instructions, then tap Continue.

  Answered 3 months ago by Meta Store Support

  
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Q: QuestionDo you have too pay money every month for it or is it optional

Asked 3 months ago by Kavi.

This question was asked about the related product: Meta - Quest 3S 128GB | Virtual Reality Headset Without Wires — Thirty-Three Percent More Memory — 2X Graphical Processing - White

• A:Answer Optional. (Or at least I haven’t) if you do want meta horizons it does come with a lot of good games and at a really good value. But you do pay for it every month.

  Answered 1 month ago by PhyKen101

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Q: QuestionDoes it come with a mic?

Asked 3 months ago by Annie.

• A:Answer Yes

  Answered 3 months ago by AnonymousVerified Purchase

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Q: QuestionDoes it come with 3 months of meta horizon??

Asked 3 months ago by Hello.

• A:Answer Mine did

  Answered 3 months ago by MonicaZVerified Purchase

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Q: QuestionIs there a demo in this best buy

Asked 3 months ago by Harryguy61.

This question was asked about the related product: Meta - Quest 3S 128GB | Virtual Reality Headset Without Wires — Thirty-Three Percent More Memory — 2X Graphical Processing - White

• A:Answer Yes the store had a demo

  Answered 3 months ago by JoshuaB

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Q: QuestionI bought this 11 months ago and it stopped working.will the warranty cover it I don’t have the receipt

Asked 3 months ago by Lucas.

• A:Answer Contact meta. Warranty info in the settings.

  Answered 3 months ago by JarebSVerified Purchase

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Q: QuestionWhat platforms or consoles is Meta compatible?

Asked 3 months ago by Examiner.

• A:Answer Pc, mobile devices, PlayStation, xbox and Nintendo switch

  Answered 3 months ago by JoshuaBVerified Purchase

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Q: QuestionAre you able to cast video to a smart TV?

Asked 3 months ago by AhhhhhhhPizza.

• A:Answer Yes. Have to cast to a smartphone or tablet and then cast that to the tv. I pull up on my iPhone on the app and air play to the tv. Easy peazy.

  Answered 3 months ago by JarebSVerified Purchase

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Q: QuestionIs this suitable for a 10 year old and can they play any game they want to

Asked 3 months ago by She.

• A:Answer Yes. Suitable for them. Game dependent on their maturity level. Obviously just don’t download age inappropriate games for them. Common sense stuff.

  Answered 3 months ago by JarebSVerified Purchase

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Q: QuestionDo you have to have a of or is it a gaming console in itself ?

Asked 4 months ago by Anonymous.

• A:Answer gaming component / console itself ALL IN ONE.. \

  Answered 3 months ago by MichaelPVerified Purchase

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Q: QuestionCan you play fortnite on it?

Asked 4 months ago by JamesW.

• A:Answer You can play Fortnite using GPU or sideloaded using a dev account. It will be in 2d flat screen. No 3d, no VR. Essentially just like playing standard version on a giant virtual screen. Look at Population One. That's the closest on the meta store.

  Answered 4 months ago by Anonymous

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Q: QuestionIs there any accessories that can be added later on for extra storage like an extended hard drive.

Asked 4 months ago by Lynette.

• A:Answer Hello Lynette, The Meta Quest 3S doesn’t offer expandable storage, so you won’t be able to add space with an SD card or external hard drive. The storage you choose at purchase is the amount you’ll have for your games and apps. That said, you won’t lose anything you’ve bought. If you ever run out of room, you can simply uninstall titles you’re not currently playing to free up space. All of your purchases stay safely in your library, ready to be re-downloaded whenever you want to jump back in. We hope this answers your question!

  Answered 4 months ago by Meta Store Support

  
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Q: QuestionCan i trade my oculus 1 for it?

Asked 4 months ago by Alex.

• A:Answer No

  Answered 3 months ago by JarebSVerified Purchase

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Q: QuestionCan I add other games?

Asked 4 months ago by Anonymous.

• A:Answer Hi there, yes you can. From the Meta Store you can purchase games and add them to your library.

  Answered 4 months ago by Meta Store Support

  
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Q: QuestionDoes it come with any warranty included

Asked 4 months ago by Lisa.

• A:Answer Yes in store 15 days.

  Answered 4 months ago by DeniseNVerified Purchase

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