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Questions & Answers

Page Showing 1-20 of 47 questions
  • QuestionIs a product demo required before purchasing?

    • Answer Yes, completing a demo is required to purchase this product.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these glasses support private messaging?

    • Answer Yes, these glasses support private messaging from various platforms.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a microphone built into these glasses?

    • Answer Yes, these glasses have a built-in microphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these glasses support live captions?

    • Answer Yes, these glasses support live captions during conversations.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this device have built-in headphones?

    • Answer Yes, this device has built-in headphones.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan these glasses understand my language?

    • Answer Yes, these glasses can understand your native language and generate real-time captions.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does the battery last on this device?

    • Answer The battery lasts up to 6 hours of continuous mixed-use.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this device have built-in headphones?

    • Answer Yes, this device has built-in headphones.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the image resolution of the display?

    • Answer The image resolution of the display is 4032 x 3024.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of wireless connectivity does this device support?

    • Answer This device supports bluetooth wireless connectivity.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a camera integrated into these glasses?

    • Answer Yes, these glasses have an integrated camera.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the image resolution of the display?

    • Answer The image resolution of the display is 4032 x 3024.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan these glasses capture and share images?

    • Answer Yes, these glasses have the ability to capture and share images.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does the battery last on these glasses?

    • Answer The battery lasts up to 6 hours of continuous mixed-use.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these glasses transition too sunglasses

    Asked by 918273645.

    • Answer Hey there! Thank you so much for reaching out with this excellent question. We completely understand wanting to make sure your smart eyewear fits seamlessly into your daily lifestyle, whether you are working indoors or out in the sun! We are happy to confirm that this specific model of the Meta - Ray-Ban Display & Neural Band comes equipped with authentic Transitions® lenses. This means they will stay perfectly clear while you are indoors, and will automatically darken into protective sunglasses the moment you step outside into bright sunlight. Even better, the private in-lens display is engineered to stay fully visible and sharp whether the lenses are clear or fully tinted outdoors! If you want to experience how they look, feel, and transition in person, we highly invite you to visit your local Best Buy store to book a scheduled demo. Seeing the display and trying out the neural band live is the absolute best way to see them in action! We would absolutely love to welcome you aboard to the Meta world and help you take your first steps into the future of wearable AI!

      Answered by Meta Store Support

  • QuestionCan the images be seen from outside the glasses?

    Asked by Jay.

    • Answer Hi Jay, The display can not be seen from outside the glasses - what you see within your Meta Ray-Ban Display glasses are for your eyes only! We hope this has helped, and we hope to see you in a pair very soon!

      Answered by Meta Store Support

  • QuestionCan I put my prescription in?

    Asked by Anonymous.

    • Answer Hello, there! Yes, you can absolutely add your prescription to Meta AI smart glasses! If you buy them through Best Buy, you can select the "shop prescription lenses" option on their product page or buy standard frames and take them to a certified optical provider to get your lenses fitted. If you are purchasing the Meta Ray-Ban Display model, the prescription must be ordered at the exact time of purchase through a certified retailer after an in store fitting. We can't wait to see you rocking your new frames!

      Answered by Meta Store Support

  • QuestionDoes this include prescription lens

    Asked by Anonymous.

    • Answer Hello there! They absolutely do support your vision needs! While the standard package comes with premium Transitions lenses, the Meta Ray Ban Display glasses are fully compatible with prescription lenses (ranging from -4.00 to +4.00 total power). You can easily order them with your custom Rx through certified retailers!

      Answered by Meta Store Support

  • QuestionWhy do I have to have a demo?

    Asked by Anonymous.

    • Answer Hello, A personalized retail demo is required primarily because the Meta Neural Band is an EMG-based wristband that comes in multiple unique sizes. Finding the right physical fit ensures the electromyography sensors sit perfectly against your wrist to accurately interpret your muscle signals and hand gestures. Additionally, because the 600x600px full-color display is tightly integrated directly inside the right lens, trying them on ensures the monocular screen aligns perfectly with your individual peripheral vision.

      Answered by Meta Store Support

  • QuestionWhich lens does the display appear on the right or the left? I know it appears on the right but do they have a model that appears on the left? For people that may be visually impaired in their right eye?

    Asked by Jeff.

    • Answer Hi Jeff Thank you for your thoughtful question, The Meta Ray-Ban Display glasses currently project the in-lens display only on the right lens. At this time, there isn’t a model that offers the display on the left lens for those with right-eye visual impairment. We understand how important accessibility is, and your feedback is valuable in shaping future designs. For more details or to share accessibility needs directly, we recommend reaching out to Meta Store Support. Your input helps guide improvements that matter.

      Answered by Meta Store Support