Questions & Answers

Q: QuestionDo these glasses have built-in headphones?

• A:Answer Yes, these glasses have built-in headphones.

Q: QuestionDoes this device support video calling?

• A:Answer Yes, this device supports two-way video calling.

Q: QuestionAre these glasses able to translate conversations?

• A:Answer Yes, these glasses can translate conversations live.

Q: QuestionDo these glasses support video calling?

• A:Answer Yes, these glasses support two-way video calling.

Q: QuestionHow long does the battery last on this device?

• A:Answer The battery lasts up to 6 hours of continuous mixed-use.

Q: QuestionDoes this device have a camera?

• A:Answer Yes, this device has a 12 MP camera.

Q: QuestionCan these glasses be used to send messages?

• A:Answer Yes, the glasses allow you to send and receive messages hands-free.

Q: QuestionWhat kind of wireless connectivity does this device have?

• A:Answer This device has bluetooth wireless connectivity.

Q: QuestionCan these glasses understand my language?

• A:Answer Yes, these glasses can understand your native language and generate real-time captions.

Q: QuestionIs there a microphone built into this device?

• A:Answer Yes, this device has a built-in microphone.

Q: QuestionDo these glasses have built-in headphones?

• A:Answer Yes, these glasses have built-in headphones.

Q: QuestionIs bluetooth available on these glasses?

• A:Answer Yes, wireless connectivity with bluetooth is available on these glasses.

Q: QuestionWhat is the battery life of these glasses?

• A:Answer The glasses have up to 6 hours of continuous mixed-use battery life.

Q: QuestionCan I put my tinted prescription in these glasses?

Asked 2 weeks ago by Mann.

• A:Answer Hi Mann! Thank you so much for your prescription query! We can advise that the Meta Ray-Ban Displays support near-sightedness, far-sightedness, and astigmatism up to a total power of -4.00 to +4.00 (defined as SPH+CYL) If your tinted prescription is single vision and falls within our supported range you certainly can put it into a Display order!

  Answered 2 weeks ago by Meta Store Support

  
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Q: QuestionCan build progressive

Asked 3 weeks ago by Daven.

• A:Answer Hi there Daven, Thanks for the question, at the moment the Meta Ray-Ban Display is only available with single vision lenses. This is due to the complexity of the Display lenses but we are always looking for ways to expand on our range of lenses.

  Answered 3 weeks ago by Meta Store Support

  
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Q: QuestionWhat is the return policy on them.

Asked 1 month ago by Parm.

• A:Answer Hey there We have a 30 day remorse return policy for all our products, great question. Thanks for asking!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionDemi was complete in December. How do we purchase glasses? At this point it’s been over 8 weeks?

Asked 3 months ago by BB.

• A:Answer My demo in DC from early December never came through for purchase. So I did a new one in Houston and I was able to order two days later. I suggest doing another one. Just use a new email.

  Answered 2 months ago by AndreaRVerified Purchase

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Q: QuestionI did the demo in December and was told I was going on a list but here we are in February and I have no idea where we are with this. Is there a way to check your status or has anyone actually received an offer to purchase in the last couple months?

Asked 3 months ago by BB.

• A:Answer Same happened to me in DC. They couldn’t look up my status. So I was in Houston for work and did a demo there. I got the “purchase now” email two days later. Go do a new demo. I still haven’t seen one from my DC demo.

  Answered 2 months ago by AndreaRVerified Purchase

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Q: QuestionI did the demo in December and was told I was going on a list but here we are in February and I have no idea where we are with this. Is there a way to check your status or has anyone actually received an offer to purchase in the last couple months?

Asked 3 months ago by waiting.

• A:Answer I received my invite a few days after asking the question. So to answer myself it took exactly 55 days.

  Answered 3 months ago by Anonymous

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