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Questions & Answers

Page Showing 1-20 of 58 questions
  • QuestionWhat is the image resolution of the display?

    • Answer The image resolution of the display is 4032 x 3024.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery life of these glasses?

    • Answer The glasses have up to 6 hours of continuous mixed-use battery life.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this device have a built in microphone?

    • Answer Yes, this device has a built-in microphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these glasses have built-in headphones?

    • Answer Yes, these glasses have built-in headphones.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this device have a built in camera?

    • Answer Yes, this device has an integrated camera.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs it possible to send messages privately using the glasses?

    • Answer Yes, you can privately view and reply to messages using these glasses.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan these glasses understand my language and generate captions?

    • Answer Yes, these glasses can understand your native language and generate real-time captions.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo the glasses operate without the band if I don't want to wear it all the time? Do these glasses have prescription lenses? Where can I get the prescription? Can I get transitions with blue light, UV light, polarized?

    Asked by Cam.

    • Answer Hey there, We saw your question and wanted to lend a hand! When using the glasses we recommended using it with the neural band although you don't need it 100% of the time if you don't mind not using hand gestures to navigate the menus. The glasses also have prescription lenses you just need to make sure you confirm that option before you buy them and the same goes with the blue light lenses too!

      Answered by Meta Store Support

  • QuestionI am going to another country and want these for translation. Can these translate into audio and play the audio through the speaker or do they only translate to text?

    Asked by Ryan.

    • Answer Hi Ryan. Currently, Live Translation will only show up as text on the Display, as well as in the Meta AI app. We hope this helps!

      Answered by Meta Store Support

  • QuestionIs the heads up display in color?

    Asked by Zack.

    • Answer Yes

      Answered by Anonymous

  • QuestionCan prescription lens be installed?

    Asked by Motojunky.

    • Answer Hi there, thank you so much for your prescription question. We can indeed confirm that you can order a pair of Meta Ray-Ban Display's with prescription lenses however they can only be added in your initial order and cannot be swapped in later. The current range of prescriptions we can support would be a total power of -4.00 to +4.00 in single vision only as progressive values such as ADD are not compatible with the Display. if you have any other questions about prescription lenses please feel free to check through our online help center as it contains a lot of helpful articles with a ton of useful information!

      Answered by Meta Store Support

  • QuestionWhat’s the return policy

    Asked by Robert.

  • QuestionWhat’s the difference in band 1-2-3? I’m looking to get one for a men’s wrist.

    Asked by ZackAll19.

    • Answer Hi Zack, Great question, and we have the perfect tool to help you out. We have an online tool you can use to get the size recommended for you. Visit the Meta help center and search for the page titled "How to find your Meta Neural Band size using the online sizing tool". We hope this helps you find what you need!

      Answered by Meta Store Support

  • QuestionHow do I know what band size I need?

    Asked by TracyBrown.

    • Answer Hi there Tracy! If you book a demo over at the Meta Store website, when you attend your appointment you will be fitted for both the Neural Band and the Meta Ray-Ban Display itself. It is crucial to get the correct fit and feel so you can make the most out of the device!

      Answered by Meta Store Support

  • QuestionThis meta rayban display are transition?

    Asked by MarcoCorona.

    • Answer Hello Marco, yes, absolutely. The Meta Ray-Ban Display smart glasses are equipped with premium Transitions lenses. They are designed to adapt beautifully by staying completely clear while you are indoors and automatically darkening when you step outside into the sunlight. Explore all the incredible display details on the official Meta site.

      Answered by Meta Store Support

  • QuestionHow I know about band size?

    Asked by Anonymous.

    • Answer Hi there! Thanks for reaching out. If you are shopping for the new Meta Ray-Ban Display glasses, finding your Neural Band size (Sizes 1, 2, or 3) or frame size is quick and easy! The Neural Band relies on snug contact with your skin to accurately read muscle signals: • Use the Online Sizer: When ordering on Meta, open the online sizing tool on your smartphone. It uses your rear camera and any standard credit/gift card for scale to measure your wrist in under a minute! • General Guidelines: As a rule of thumb, Size 1 fits small-to-medium wrists, Size 2 fits medium-to-large, and Size 3 fits large-to-extra-large. If you fall right between two sizes, we officially recommend sizing down for the most accurate gesture detection! If you are figuring out the glasses themselves, the Wayfarer style comes in Standard/Medium (50mm lens) and Large (53mm lens): • Standard Fit: Best if your face width is under 130–133mm. • Large Fit: Recommended if your face width is over 133–140mm or if standard glasses usually feel too tight on your temples. We hope you find your perfect, glove like fit and have an absolute blast stepping into the future of hands free tech!

      Answered by Meta Store Support

  • QuestionCan I play games on the screen or scroll reels?

    Asked by Tato.

    • Answer Hey Tato, good day! Thank you for your excellent question about the Meta Ray-Ban Display & Neural Band smart glasses! We appreciate your interest in our latest wearable technology. Yes, you can absolutely do both! Thanks to recent software updates, the in lens heads up display allows you to watch and scroll through Instagram Reels directly on your glasses. You can seamlessly browse, like, save, or share Reels using voice commands or by using the subtle gesture controls on your Meta Neural Band. Additionally, the platform supports entertainment, and you can play specially designed built in games like 2048 and GOAT right on your screen, completely controlled by your hand movements via the wristband. We are excited for you to experience this hands free entertainment and navigation. Please let us know if you have any other questions about the display features or the setup process! We see the future through your Vision!!!

      Answered by Meta Store Support

  • QuestionIs there an update for old glasses to get display

    Asked by Curt.

    • Answer Hello there, Curt! The display is more than just a update for the operative system for your glasses. It is a built-in technology within the lenses that allows the see the Display feature on the glasses. If you'd like to find out more about our products and their specifications, feel free to send us a message through any of our support channels!

      Answered by Meta Store Support

  • QuestionCan they have your prescription lenses in them an still have the display on them

    Asked by Biga33440.

    • Answer Hi there! Thanks for the question! Yes you can certainly have prescription lenses that work with the Display, there are however a few limitations on the strength of prescription we can use for them at the moment. We are only able to craft lenses for the Meta Ray-Ban Display with a total power of between +4.00 and -4.00 ( Total Power is a combination of your Sphere and Cylinder values). Additionally we are only able to support Single Vision lenses, so we aren't able to support prescriptions with Progressive Lenses or have a Prism value. We hope this helps!

      Answered by Meta Store Support

  • QuestionDo they come in a transition lens?

    Asked by SefB.

    • Answer Yes they do have a transistion lens

      Answered by Satisfied