Questions & Answers

Q: QuestionWhat is the battery life of these glasses?

• A:Answer The glasses have up to 6 hours of continuous mixed-use battery life.

Q: QuestionDoes this device have a built in microphone?

• A:Answer Yes, this device has a built-in microphone.

Q: QuestionDo these glasses have built-in headphones?

• A:Answer Yes, these glasses have built-in headphones.

Q: QuestionDoes this device have a built in camera?

• A:Answer Yes, this device has an integrated camera.

Q: QuestionIs it possible to send messages privately using the glasses?

• A:Answer Yes, you can privately view and reply to messages using these glasses.

Q: QuestionCan these glasses understand my language and generate captions?

• A:Answer Yes, these glasses can understand your native language and generate real-time captions.

Q: QuestionIs the heads up display in color?

Asked 3 days ago by Zack.

Q: QuestionCan I use my HSA card to purchase them if I request prescription lenses?

Asked 3 days ago by Zack.

• A:Answer Hi there, We're glad to hear you are interested in our product! Yes, you can use an HSA card to purchase Meta Ray-Ban Display glasses if you get them with prescription lenses which falls under a qualified medical expense. You can pay with your HSA card directly on the Meta website. For any further queries, don't hesitate to reach out to us via Meta Support, and we wish you a lovely day!

  Answered 3 days ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI ordered my pair yesterday after completing the demo. How long should I expect to wait before they arrive?

Asked 1 month ago by Pascal.

• A:Answer It’s completely out of stock and back ordered. The minimum wait time is a month.

  Answered 3 weeks ago by RickyJVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you get prescription lenses for bad eyesight with these?

Asked 1 month ago by Richie.

• A:Answer Hello Richie! Thanks for asking! Meta Ray-Ban Display is designed to support a range of common vision needs, including myopia (nearsightedness), hyperopia (farsightedness), and astigmatism. It accommodates prescriptions with a total power between -4.00 and +4.00 diopters (calculated as SPH + CYL), and up to 4D of cylinder correction for astigmatism. Currently, prescription lenses are available in single vision only. We hope this answers your question.

  Answered 1 month ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow can i book a demo session ? There are dates nd timing available but not able to book. Could u pls help ?

Asked 1 month ago by Guri.

Q: QuestionMeta - Ray-Ban Display & Neural Band | AI glasses with in-lens display - Shiny frame, standard - band size 3 - Black available to purchase after the demo? I have mine scheduled on October 31

Asked 1 month ago by Sheila.

• A:Answer I did the demo on October 13 and was October 21 and nothing of my Glasses and the status was just I delay why you guys make me do the Demo ,play the glases same day to have it faster and after a week Nothing I cancel my orders this is disrespectful

  Answered 1 month ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you finance it once you are done with the demo?

Asked 1 month ago by Karim.

• A:Answer Hi there Karim, We're thrilled to hear you are interested in purchasing the Meta Ray-Ban Display. Please be advised that you can discuss all of the purchasing and finance options with the Sales Rep after you have completed the demo at your nearest Best Buy store. We cannot wait for you to experience the AI magic of the Meta Ray-Ban Display for yourself, so please head to our official website to schedule a demo near you.

  Answered 1 month ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you buy the Meta extended warranty for $79 versus the Best Buy extended warranty for $159?

Asked 1 month ago by Warranty.

• A:Answer yes! the biggest difference I see is that the Meta Warranty you pay every time you break/damage the glasses vs the BestBuy warranty, you pay nothing because of the higher upfront payment it covers cost of replacement.

  Answered 1 month ago by DemeckoRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo any of the Meta Ran Bay glasses have the teleprompter feature?

Asked 1 month ago by HSRANCH.

• A:Answer Hi there, The Meta Ray-Ban Display would not have a teleprompter feature, but various other amazing features. The advanced in-lens display could generate real-time captions when you're having a conversation. They could also enable you to have a two-way video call with your family and friends, amongst other great features. Please visit our official website to find out more about the phenomenal features the Meta Ray-Ban Display offers!

  Answered 1 month ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo they come in transition lenses?

Asked 1 month ago by Ray.

• A:Answer Yes. All lenses for display are transitions.

  Answered 1 month ago by BeckyWVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I trade in another meta glass for this one??

Asked 1 month ago by Nikki.

• A:Answer Nope :(

  Answered 1 month ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do i know what band size to order?

Asked 1 month ago by Marius.

• A:Answer You have to get sized in store

  Answered 1 month ago by BeckyWVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAfter I complete my demo and I decide to order the glasses, can they be ordered with my current eye prescription ?

Asked 1 month ago by Anonymous.

• A:Answer Yes. Bring your prescription with you.

  Answered 1 month ago by BeckyWVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)