A:AnswerFor anyone else who has this issue check your email from Geek Squad reminding you to install it. After getting no useful info from Best Buy I searched old emails and the reminder Geek Squad sent me had the product key listed-I used it from the email and it WORKED!
A:AnswerYour subscription should extend, at least that is what happened with me. Shop around, sometimes you can find it for for less than the $99 yearly fee. I usually purchase on Black Friday ($85 price).