Questions & Answers

Name: Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
Brand: Microsoft
SKU: 6344087
Price: 39.99 USD
Rating: 4.5 (11008 reviews)

Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]

Model:: 6GQ-01354; |
SKU:: 6344087

User rating, 4.5 out of 5 stars with 11008 reviews.

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QuestionDetails of this package - 6 users and $99.99 per year under auto renewal I understand that the first user ( buyer) has to pay $99.99 every year and no charge is applicable to other 5 users at the time of their download or renewal Please confirm
Asked 5 years ago by sun.
- Answer Yes, the subscription price is the same no matter how many users you are sharing it with.
  Answered 5 years ago by MicrosoftOutreachTeam
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Questionafter the first year what is the yearly fee ?
Asked 5 years ago by Ron.
- Answer there is not a yearly fee. You are expected to repurchase a license and it is whatever MSFT is asking at that time.
  Answered 5 years ago by kps74
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QuestionI need to renew my Microsoft Office for two Mac computers.How do I do this?
Asked 5 years ago by Jej315.
- Answer You can renew your subscription by redeeming a product code. Both Microsoft 365 Personal and Family allow you to install your Office apps across all your devices. Microsoft 365 Family just also allows you to share that benefit and all its benefits with up to 5 other people.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionI purchased this on line, I have the code but have no idea where to put it so I can set this up
Asked 5 years ago by Fargo.
- Answer You can redeem it to your Microsoft account by following the instructions here: https://support.office.com/en-us/article/activate-office-5bd38f38-db92-448b-a982-ad170b1e187e.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionIf I get a Microsoft cloud based email package is hosting the domain included? Or will I still have to have a 3rd party host the domain and just sync it with Microsoft mail? does this package come with the desktop version of apps usable without internet?
Asked 5 years ago by SCI.
- Answer You can create your own personalized email address. You can learn about how to set it up here: https://support.office.com/en-us/article/get-a-personalized-email-address-in-microsoft-365-75416a58-b225-4c02-8c07-8979403b427b?ui=en-US&rs=en-US&ad=US. You will receive the desktop version of the Apps.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes this work with Windows 7?
Asked 5 years ago by MEMSY.
- Answer It works with Windows 8 and Windows 10.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionI already have an active one year subscription to Office 365 Home. Can I wait to activate this subscription or will it expire after after a period of time even if I do not activate it?
Asked 5 years ago by Tech.
This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
- Answer I'm really not sure. Go to the Microsoft website and go to the help tab...
  Answered 5 years ago by GeneralShepherd
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QuestionI'm trying to cancel auto-renewal so I can control which credit card is used at the time of the charge. But when I log into my Microsoft Account to manage the subscription, it redirects me to the Best Buy site and there is no option to cancel auto-renewal
Asked 5 years ago by Bethany.
This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
- Answer Exact same thing happened to me
  Answered 5 years ago by Kirbyworks
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QuestionI have auto renewal for Office 365 Professional Plus. Since the hard drive on my old laptop crashed, I need to install on my new laptop, but I do not have the product license key #. How can I retrieve my Best Buy Office 365 for download.
Asked 5 years ago by Beastie.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer Log into your account and your license will be there.
  Answered 5 years ago by mccstr
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QuestionCan an external dvd player work on this laptop?
Asked 5 years ago by Anonymous.
- Answer Your review is linked to MS Office for some reason, so I cannot see which laptop you are connecting the DVD drive to. The short answer is that external DVD drives should work with any laptop that has a USB port (assuming that is the DVD connection type). Most are plug-n-play, so try that first. You may need to find and install the driver. If so, start by finding the DVD in your device manager. Hit the Windows key or click the Window in the Task Bar, type "Device", select Device Manager. If you see your DVD drive listed, double-click on its name, then select the Driver tab in the new dialog box. Click the Update Drive button and select "Search Automatically for Updated Driver Software". That should do it, but you may need to restart in order for the drive to work properly.
  Answered 5 years ago by RikTheRealtor
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QuestionDoes this give access to six different accounts or one account? I have all of my word documents under my account and don't want my family's documents all under one account.
Asked 5 years ago by JFryeTheGuy.
- Answer Each user will have individual accounts. You send an invite to each family member.
  Answered 5 years ago by RikTheRealtor
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QuestionPurchased the 6 computer usage but when tried to download on second computer it says that the product code has already been used.
Asked 5 years ago by Subscription.
- Answer I AM NOT THAT FAMILIAR WITH BUT I HAVE IT ON 4 COMPUTERS, AND WHEN I OPEN OFFICE I PUT IN MY OFFICE USERNAME AND PASSWORD, AND IT AUTOMATICALLY LOADS THE SOFTWARE AND THE DOCUMENTS I HAVE.
  Answered 5 years ago by DANNY
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QuestionHow do I buy this product
Asked 5 years ago by BigG.
- Answer You could buy on line or in store but always go through Best Buy
  Answered 5 years ago by Hottunaman
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QuestionWhat is the Microsoft Family Safety app?
Asked 5 years ago by MicrosoftFAQ.
- Answer Microsoft Family Safety empowers families to help protect their loved ones with physical and digital safety in one app.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionWhat is Money in Excel?
Asked 5 years ago by MicrosoftFAQ.
- Answer Money in Excel is a new solution that makes it easy to manage, track and analyze your finances all in one place - Excel.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionWhat is Microsoft Editor?
Asked 5 years ago by MicrosoftFAQ.
- Answer Editor helps you put your best foot forward as you write with capabilities, such as spelling and basic grammar. With Microsoft 365 you also get advanced grammar and style refinements such as ways to write with more clarity and conciseness, suggestions for more formal language, new vocabulary suggestions and more.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionI already bought a pre-paid subscription for Office 365. What happens now?
Asked 5 years ago by MicrosoftFAQ.
- Answer Any pre-paid subscriptions will be converted to Microsoft 365 at redemption.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionWill my files transfer over from Office 365?
Asked 5 years ago by MicrosoftFAQ.
- Answer Yes, you will be able to open Office 365 files in Microsoft 365.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionIs this 32 or 64 bit?
Asked 5 years ago by MicrosoftFAQ.
- Answer It can be installed as either.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionWill M365 work with the new macOS Catalina?
Asked 5 years ago by MicrosoftFAQ.
- Answer Yes, Microsoft 365 will. We will always support the 3 most recent macOS versions.
  Answered 5 years ago by MicrosoftOutreachTeam
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Questions & Answers

Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]

Q: QuestionDetails of this package - 6 users and $99.99 per year under auto renewal I understand that the first user ( buyer) has to pay $99.99 every year and no charge is applicable to other 5 users at the time of their download or renewal Please confirm

Q: Questionafter the first year what is the yearly fee ?

Q: QuestionI need to renew my Microsoft Office for two Mac computers.How do I do this?

Q: QuestionI purchased this on line, I have the code but have no idea where to put it so I can set this up

Q: QuestionIf I get a Microsoft cloud based email package is hosting the domain included? Or will I still have to have a 3rd party host the domain and just sync it with Microsoft mail? does this package come with the desktop version of apps usable without internet?

Q: QuestionDoes this work with Windows 7?

Q: QuestionI already have an active one year subscription to Office 365 Home. Can I wait to activate this subscription or will it expire after after a period of time even if I do not activate it?

Q: QuestionI'm trying to cancel auto-renewal so I can control which credit card is used at the time of the charge. But when I log into my Microsoft Account to manage the subscription, it redirects me to the Best Buy site and there is no option to cancel auto-renewal

Q: QuestionI have auto renewal for Office 365 Professional Plus. Since the hard drive on my old laptop crashed, I need to install on my new laptop, but I do not have the product license key #. How can I retrieve my Best Buy Office 365 for download.

Q: QuestionCan an external dvd player work on this laptop?

Q: QuestionDoes this give access to six different accounts or one account? I have all of my word documents under my account and don't want my family's documents all under one account.

Q: QuestionPurchased the 6 computer usage but when tried to download on second computer it says that the product code has already been used.

Q: QuestionHow do I buy this product

Q: QuestionWhat is the Microsoft Family Safety app?

Q: QuestionWhat is Money in Excel?

Q: QuestionWhat is Microsoft Editor?

Q: QuestionI already bought a pre-paid subscription for Office 365. What happens now?

Q: QuestionWill my files transfer over from Office 365?

Q: QuestionIs this 32 or 64 bit?

Q: QuestionWill M365 work with the new macOS Catalina?

QuestionDetails of this package - 6 users and $99.99 per year under auto renewal I understand that the first user ( buyer) has to pay $99.99 every year and no charge is applicable to other 5 users at the time of their download or renewal Please confirm

Questionafter the first year what is the yearly fee ?

QuestionI need to renew my Microsoft Office for two Mac computers.How do I do this?

QuestionI purchased this on line, I have the code but have no idea where to put it so I can set this up

QuestionIf I get a Microsoft cloud based email package is hosting the domain included? Or will I still have to have a 3rd party host the domain and just sync it with Microsoft mail? does this package come with the desktop version of apps usable without internet?

QuestionDoes this work with Windows 7?

QuestionI already have an active one year subscription to Office 365 Home. Can I wait to activate this subscription or will it expire after after a period of time even if I do not activate it?

QuestionI'm trying to cancel auto-renewal so I can control which credit card is used at the time of the charge. But when I log into my Microsoft Account to manage the subscription, it redirects me to the Best Buy site and there is no option to cancel auto-renewal

QuestionI have auto renewal for Office 365 Professional Plus. Since the hard drive on my old laptop crashed, I need to install on my new laptop, but I do not have the product license key #. How can I retrieve my Best Buy Office 365 for download.

QuestionCan an external dvd player work on this laptop?

QuestionDoes this give access to six different accounts or one account? I have all of my word documents under my account and don't want my family's documents all under one account.

QuestionPurchased the 6 computer usage but when tried to download on second computer it says that the product code has already been used.

QuestionHow do I buy this product

QuestionWhat is the Microsoft Family Safety app?

QuestionWhat is Money in Excel?

QuestionWhat is Microsoft Editor?

QuestionI already bought a pre-paid subscription for Office 365. What happens now?

QuestionWill my files transfer over from Office 365?

QuestionIs this 32 or 64 bit?

QuestionWill M365 work with the new macOS Catalina?