“Right trigger is smooth. Left trigger almost feels like it's stuck but it could be some sort of staged trigger,I haven't had a new controller in years. Am I crazy or is this normal?”

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• We're sorry there's an issue with your new Xbox controller. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

  Answered by MicrosoftOutreachTeam 4 years ago

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• You should return this controller as a staggered trigger is not a known attribute related to this device.

  Answered by serious 4 years ago

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