“What was the "re-design re-engineering" of the bumpers materials, what is the material used now or adhesive that you are stating will insure an "extended life". Please dont use the copy paste you keep posting.”
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The new elites are based off the redesigns of the the second generation controllers. I could very well be wrong but I believe they changed to individual bumpers versus the one solid piece it used to be. I've replaced a few of the first generation and elite broken bumpers and they often break towards the center where the piece is the thinnest. Changing to individual pieces eliminates this center piece all together. As far as adhesives, everything that I've seen hints that they've fixed the problem of the rubber coming off. Here's to hoping they did fix it. If nothing else get the geek squad warranty and it'll cover the rubber coming off IF it does since that is normal wear and tear which IS covered by the warranty. I don't work for best buy, geek squad, microsoft or anyone else. This has just been my experience. I recommend contacting microsoft support as they have been helpful towards me multiple times even with just general inquiries.
Sorry, there was a problem. Please try again later.I have had the xbox elite series to controller for 2 months and the right bumper is broke. This is my 5th elite controller that has broken. I have the extended warranty through Best Buy and they are out of stock of the controller, they told me that I cannot get my money back, they are not going to replace the controller and they cannot give me a date of when I can get a replacement. I'm still under the manufacturer warranty, I called Microsoft and they gave me the run around I have to go in in person to talk to somebody because they are so bad with their support. It honestly has been not good at all.
Sorry, there was a problem. Please try again later.It wraps complete around the grips and seems to be of a better quality material.
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