“My Windows Outlook 2002 no longer opens since the latest Windows 10 update (Microsoft Word still opens). Will Office 2016 import my files, emails and documents from Office 2002?”

Asked by Jake 8 years ago

1-2 of 2 Answers

Thanks for your help. Unfortunately the only available system restore point was today at 5pm--and the hours long "critical update" that disabled Outlook took place yesterday morning. Moreover, even if I could get it back, the way things are going their new updates would repeatedly disable Outlook 2002. I will give them a call however. Thanks for that number.
Answered by Jake 8 years ago
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As a very long term Outlook user, I feel your pain and there is hope. First, go to control panel Type in search box: create restore The select system restore If you are lucky, you will find a restore point that will let you back off the most recent Microsoft update. Cross your fingers as this is easy. If you do not find such a restore point, then - You must call Microsoft for help. Their dedicated Outlook support team is very excellent. To get the phone, I just typed into Google: How to call Microsoft. Do not call anybody but Microsoft!!!! I see just now MICROSOFT CORP CUST SERVICE 800-642-7676. Good luck. Post your outcome here.
Answered by ArtSomer 8 years ago
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