Questions & Answers
- Model:
- DAJ-00061
- |
- SKU:
- 5855914
Q: QuestionDoes this laptop already come with Microsoft word, Microsoft doc, PowerPoint and etc with it or do I need to purchase something separately? Thanks!
Asked by Jlao.
- A:Answer Microsoft Word, Excel, PowerPoint and other software are part of a software suite known as Microsoft Office. Microsoft now offers this as Microsoft Office 365 which is a subscription based license that allows you to access the software from the Cloud (so you can get to it from any computer) as well as have a limited number of copies of the programs installed locally on your computer(s) and everything is automatically kept in sync between your local computer(s) and the Cloud. The computer itself comes with a link to access a free trial version but you must sign up/purchase a subscription to Office 365 separately to license it. So in short, the answer is no, Microsoft Office (including Word, Excel, PowerPoint and many other programs that are part of Office) does not come with the purchase of the computer itself. Hope that helps.
Answered by MrJBGold
Q: QuestionWhat is the procedure to convert a Surface Laptop to run Windows 7 as the primary OS?
Asked by Javide.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer The Surface Laptop is designed specifically to run with Windows 10 (in S mode) Version 1703 build 15063 (Creators Update) and later versions. Windows 10 has many neat features to offer you with this Surface device. Get to know Windows 10 in S mode here: https://support.microsoft.com/en-us/help/4020089/windows-10-in-s-mode-faq.
Answered by MicrosoftOutreachTeam

Q: QuestionWill I need to install antivirus? Or does it come built in?
Asked by Newbie.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer Hi there, It comes with the basic antivirus software to get you started. From there, you can choose whether you need any additional protection by downloading an extra program. Hope that helps, Victoria Surface Customer Care
Answered by MicrosoftOutreachTeam

Q: QuestionIs there really only one USB port?
Asked by Anonymous.
- A:Answer Yes, this unit only has a single USB port.
Answered by CommunityAnswer
Q: QuestionHow well with this laptop run Visual Studios?
Asked by BGVS107.
- A:Answer Like with any device, please check the system requirements of the program you wish to install, and compare them to the specs of Surface Laptop to ensure it will run optimally.
Answered by MicrosoftOutreachTeam

Q: Questionthe mouse is include in the price?
Asked by Millie.
This question was asked about the related product: Microsoft - Surface 13.5" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive (First Generation) - Graphite Gold
- A:Answer The Surface Arc Mouse is sold separately from the Surface Laptop. Find it at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-arc-mouse-black/5859103.p?skuId=5859103.
Answered by MicrosoftOutreachTeam

Q: QuestionIs a charger included?
Asked by belliver.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer Yes, there’s a charger included.
Answered by cilla94
Q: QuestionDoes this have a light up keyboard?
Asked by Raul.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer The Surface Laptop does come equipped with back-lit keys.
Answered by MicrosoftOutreachTeam

Q: QuestionI have a Dell i5 purchased in 2014. Is there a difference in this computer i5 over my Dell i5 four years old.
Asked by Dave.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer We're not sure what specific graphics card the Dell i5 processor uses, but this particular model of the Surface Laptop is an i7, specifically i7-7660U with max 4.0 GHz. If you meant to ask about the i5 model of the Surface Laptop, the processor model is i5-7300U with max 3.5 GHz. Feel free to use these specs to compare to another device.
Answered by MicrosoftOutreachTeam

Q: QuestionIs it possible to convert this laptop to run on Windows 7? What is required to make the transition? (My contingency plan is to buy a Lenovo - their current models are available with Win7 installed.)
Asked by Javide.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer The Surface Laptop is designed specifically to run with Windows 10 (in S mode) Version 1703 build 15063 (Creators Update) and later versions. Windows 10 has many neat features to offer you with this Surface device. Get to know Windows 10 in S mode here: https://support.microsoft.com/en-us/help/4020089/windows-10-in-s-mode-faq.
Answered by MicrosoftOutreachTeam

Q: QuestionIs this laptop capable of running codeblockes, autocad, and solidworks on it?
Asked by nate.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer The Surface Laptop is capable of running all the programs you would normally run on your personal computer. As far as these particular programs go, you will want to be sure to compare the specs of this model to the requirements of the programs to make sure they are compatible. The specs on this device include the Intel Core i7 processor, 8GB RAM, and 256GB Solid State Drive.
Answered by MicrosoftOutreachTeam

Q: QuestionWOULD THIS DESKTOP BE CONSIDERED A GOOD GAMING COMPUTER OR WOULD I NEED TO UPGRADE IN THE FUTURE
Asked by NIK.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer While this laptop could be used for some basic gaming, I would say no I would not recommend it for gaming. This is a laptop that is basically sealed with no ability to upgrade the components like a traditional laptop. These Surface Laptops are great and I would strongly recommend them for work & personal use. If I was going to recommend a great gaming box, I would go with something from Alienware (see recommended products attached). Cheers!
I would recommend:
Answered by NavyDocFMF
Q: QuestionWhat is the Student Deal on this computer? Just finished purchasing one, no deal, no special price for students!
Asked by Dayren.
- A:Answer There’s a deal. They actually email you a coupon code.. I bought the laptop and didn’t get to use my coupon I didn’t realized they emailed me it. I went ahead and bought my laptop thinking the student deal would automatically apply. Was so mad, they should allow it to be automatically deducted.
Answered by cilla94
Q: QuestionIs it a 4K screem display
Asked by Jacobpagan23.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer Hi Jacob, Yes, the Surface Laptop features a 4K screen display. Hope this helps! Kindly, Victoria Surface Customer Care
Answered by MicrosoftOutreachTeam

Q: QuestionWill this configuration be available in the cobalt blue?
Asked by Melzbeth.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer No, the i7 256GB 8 &16GB RAM configuration is only available in the Platinum.
Answered by NavyDocFMF
Q: Questioncan I run Quickbooks Pro on this laptop?
Asked by Ken.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer Hi there, Yes, you can run Quickbooks Pro, as well as any other program, on this laptop. Kindly, Victoria Surface Customer Care
Answered by MicrosoftOutreachTeam

Q: QuestionDoes it have HDMI port?
Asked by ampi.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer No, this has a Mini DisplayPort/Thunderbolt port. You can purchase a cable for Mini DisplayPort-to-HDMI or adaptor for any other output (ie. VGA, DVI, etc.). I have done this many times with great success. I run an IT department and I have ten of these devices in use with all of these output types (especially Mini DisplayPort-to-HDMI). Hope this helps! Cheers!
Answered by NavyDocFMF
Q: QuestionCan this be purchased with Windows 10 Pro?
Asked by weber24.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer Yes
Answered by Frotz
Q: QuestionDoes this have a spot for disks and media card reader or would I need to buy something extra for that?
Asked by Waddles76.
This question was asked about the related product: Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
- A:Answer Hi there, The Surface Laptop does not come with disk or card reader ports. Victoria Surface Customer Care
Answered by MicrosoftOutreachTeam

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