“why cant i open up my new surface rt i put in my e-mail adress and tried my password it would not let me said i have to reset all my information, i was concerned because i did not want to change my known info,i then went to my labtop and put in my e-mail adress and password and it works fine on my labtop will microsoft not allow me to use my presant system”
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If you haven't done so you will need to register your existing email address with Microsoft. You should be able to do this at skydrive.com/live.com/etc. You will have to setup a password with Microsoft, but as long as your current password complies with Microsoft's policies it can be the same.
Sorry, there was a problem. Please try again later.Hello there, We apologize you are experiencing issues with logging in your Surface tablet. For information on logging into Windows 8 RT, please visit our support link at: http://support.microsoft.com/find-solutions/windows/windows-rt/ I hope this was helpful to you.
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