Questions & Answers

Name: Microsoft - Surface Book 3 13.5" Touch-Screen - 2-in-1 Laptop - Intel Core i7 - 32GB Memory - GeForce GTX 1650 Max-Q - 512GB SSD - Platinum
Brand: Microsoft
SKU: 6408378
Price: 2499.99 USD
Rating: 4.4 (251 reviews)

Microsoft - Surface Book 3 13.5" Touch-Screen - 2-in-1 Laptop - Intel Core i7 - 32GB Memory - GeForce GTX 1650 Max-Q - 512GB SSD - Platinum

Model:: SLK-00001; |
SKU:: 6408378

User rating, 4.4 out of 5 stars with 251 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 1-10 of 10 questions

Ask a Question

QuestionI read some buyer concerns that the Surface Book 3 occasionally freezes or blacks out when in use. Has that been properly identified and corrected?
Asked 5 years ago by Anonymous.
- Answer If this was an issue, think it has been resolved. I can tell you that when I pulled this out of the box, there was not only WinOS updates, but did see firmware updates come across. I have had this thing for almost two weeks and have been pushing the system to its limits with all of my photo and video editing; have yet to experience this issue.
  Answered 5 years ago by 82jax
  Answer this question
QuestionWill the Surface Book 3 work with my Surface Dock (original)?
Asked 5 years ago by Andy.
- Answer Surface Book 3 is compatible with Surface Dock 2 and Surface USB-C Travel Hub.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionWhat are the differences between Surface Book 2 and Surface Book 3?
Asked 5 years ago by MicrosoftFAQ.
- Answer Surface Book 3 is our most powerful laptop ever, pairing an Intel 10th generation CPU with an NVIDIA discrete GPU and up to 32GB of RAM. Still thin and light, this powerhouse laptop provides up more performance Surface Book 2 and has the longest battery life of any Surface device. We kept the world-class all-glass precision trackpad and keyboard that our customers love, and the beautifully crisp, high-DPI PixelSense display now detaches from the keyboard base up to three times faster than Surface Book 2. Surface Book 3 13.5” is more than 50% faster and has 40% more graphics performance than Surface Book 2 13.5”.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionCan an upgrade to Windows 10 Pro be purchased and installed at the time of initial sale? Is a docking station for use with this notebook available for purchase from Best Buy?
Asked 5 years ago by GarlicBreath.
- Answer 1. Win10 Home to Pro upgrade can be done. Best Buy does carry Windows 10 Pro Upgrade (SKU:6383106). You can schedule an appointment with GeekSquad to have the key update done or accomplish at home as there will be additional pieces of the Windows Operating System that will have to be downloaded to complete the process and if not done correctly, you will have to reload the WinOS. 2. The most current docking station is carried by Best Buy; Microsoft - Surface Dock 2 (SKU:6408935) and is compatible with the latest gen Surface Book.
  Answered 5 years ago by 82jax
  Answer this question
QuestionWill this support windows 11?
Asked 4 years ago by Windows11.
- Answer Yes, Surface Book 3 will support Windows 11.
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes this come with a computer case or protective, padded sleeve?
Asked 5 years ago by LoveGIS.
- Answer No, however there are plenty of options out there to allow you to get what you need. Note, if you get the pen, it will magnetically attach to the side of the computer.
  Answered 5 years ago by Robert360
  Answer this question
QuestionIs this laptop lightweight? Does it have a dedicated graphics card? Is it a Windows operating system? Does it have DDR4 or DDR3? How many GBS of storage does it have not including rams?
Asked 5 years ago by conner.
- Answer In my opinion, these are fairly heavy. The specs on the page say it weighs 3.62 pounds. The operating system is Windows 10 Home so if you're going to domain connect it you will need to upgrade it to Windows 10 Pro. From what I have read, it uses DDR4 RAM. For storage, you can get 256GB, 512GB, 1000GB or 2000GB options. I purchased the 512GB but in doing so the RAM increases from 16GB to 32GB.
  Answered 5 years ago by Ceterius
  Answer this question
QuestionDO ALL SURFACE KEYBOARDS HAVE WHITE LIGHTS?
Asked 5 years ago by RJJSR.
- Answer I believe the answer is yes. I've never seen any Surface Pro keyboard or Surface Book keyboard with any other color lights.
  Answered 5 years ago by ChrisSpera
  Answer this question
QuestionDo they offer layaway for this?? Or do they just offer special financing with their credit cards?
Asked 5 years ago by Cookie.
- Answer No
  Answered 5 years ago by Kimson
  Answer this question
QuestionWill the Surface book 2 screen protector fit the surface book 3?
Asked 5 years ago by Mike.
- Answer Yes
  Answered 4 years ago by Techie007
  Answer this question

Showing 1-10 of 10 questions

Questions & Answers

Microsoft - Surface Book 3 13.5" Touch-Screen - 2-in-1 Laptop - Intel Core i7 - 32GB Memory - GeForce GTX 1650 Max-Q - 512GB SSD - Platinum

Q: QuestionI read some buyer concerns that the Surface Book 3 occasionally freezes or blacks out when in use. Has that been properly identified and corrected?

Q: QuestionWill the Surface Book 3 work with my Surface Dock (original)?

Q: QuestionWhat are the differences between Surface Book 2 and Surface Book 3?

Q: QuestionCan an upgrade to Windows 10 Pro be purchased and installed at the time of initial sale? Is a docking station for use with this notebook available for purchase from Best Buy?

Q: QuestionWill this support windows 11?

Q: QuestionDoes this come with a computer case or protective, padded sleeve?

Q: QuestionIs this laptop lightweight? Does it have a dedicated graphics card? Is it a Windows operating system? Does it have DDR4 or DDR3? How many GBS of storage does it have not including rams?

Q: QuestionDO ALL SURFACE KEYBOARDS HAVE WHITE LIGHTS?

Q: QuestionDo they offer layaway for this?? Or do they just offer special financing with their credit cards?

Q: QuestionWill the Surface book 2 screen protector fit the surface book 3?

Top Rated

QuestionI read some buyer concerns that the Surface Book 3 occasionally freezes or blacks out when in use. Has that been properly identified and corrected?

QuestionWill the Surface Book 3 work with my Surface Dock (original)?

QuestionWhat are the differences between Surface Book 2 and Surface Book 3?

QuestionCan an upgrade to Windows 10 Pro be purchased and installed at the time of initial sale? Is a docking station for use with this notebook available for purchase from Best Buy?

QuestionWill this support windows 11?

QuestionDoes this come with a computer case or protective, padded sleeve?

QuestionIs this laptop lightweight? Does it have a dedicated graphics card? Is it a Windows operating system? Does it have DDR4 or DDR3? How many GBS of storage does it have not including rams?

QuestionDO ALL SURFACE KEYBOARDS HAVE WHITE LIGHTS?

QuestionDo they offer layaway for this?? Or do they just offer special financing with their credit cards?

QuestionWill the Surface book 2 screen protector fit the surface book 3?