Questions & Answers
- Model:
- HZ1-00006
- |
- SKU:
- 6478249
Highly rated by customers for: Multitasking, Camera, Dual screen
Page Showing 1-17 of 17 questions
Q: QuestionIs the pen included?
Asked by Sheridan.
- A:Answer Sadly, no. It is a useful addition, although the Duo will not charge the new Surface Slim pen that it is designed to work with! I have found that any of the cheaper pens/stylus designed for Surface devices work great.
Answered by MojaveJeff
Q: QuestionDoes this phone have expandable internal storage by Micro SD?
Asked by Derek.
- A:Answer No it does not
Answered by Phoneperson
Q: QuestionWhere is this available only on line What is the name of this phone Icrosoft surface duo iwhy is it better than regular phones
Asked by Louella.
- A:Answer I bought it for the larger screen but to be honest it’s not better than other phones other than the screen size.
Answered by Echoshowrules
Q: QuestionCan I use only in Europe?
Asked by Gintaras.
- A:Answer I live in America it the best phone I ever had....
Answered by Anonymous
Q: QuestionDoes this phone work on Verizon?
Asked by Max.
- A:Answer Surface Duo2 will work on AT&T, T-Mobile and Verizon networks including subsidiary and international partner networks."
Answered by Duo2
Q: QuestionWill this device work the T-mobile network?
Asked by Raiz.
- A:Answer Yes, although we do recommend contacting your carrier as network availability and coverage can vary by carrier.
Answered by MicrosoftOutreachTeam

Q: QuestionIs this phone compatible with boostmobile?
Asked by Mark.
- A:Answer It's possible. I bought this phone unlocked.
Answered by Cindy
Q: QuestionCan you make phone calls on it like a smartphone?
Asked by AmyR.
- A:Answer Yes, it is a smart phone, only smarter. Best to use a Bluetooth Earpeice if possible. Most occasions when using the phone, you will also be needing both screens.
Answered by MrBrent
Q: QuestionThe Microsoft Surfsce Duo 2 5g uses what LTE Bands and 5G Bands ?
Asked by 56003.
- A:Answer Uses both.
Answered by TheQueen
Q: QuestionDoes this device support WiFi calling on Verizon network?
Asked by Green.
- A:Answer Yes u should be able to.. With any Wi-Fi calling-capable Android device, you can set your device to prefer wifi calling by: Apps icon > Settings > Advanced Calling. Tap Wi-Fi Calling. Tap When Roaming. Tap Prefer Wi-Fi.
Answered by Duo2
Q: QuestionIs the same material used around USB port as the first generation model? I’m worried about it cracking/breaking like the first gen models did for some people..including me…thanks!!!
Asked by Andrew.
- A:Answer My origonal Duo had the plastic around the port break. This one does not appear to use the same material. I doubt it will break.
Answered by MrBrent
Q: Questiondoes this come with the frame or bumper like the first model did?
Asked by SurfaceDuoEnjoyer.
- A:Answer No bumper included. Get the pen cover instead. Way better than the bumper by itself
Answered by MrBrent
Q: QuestionDoes it work with Tracfone?
Asked by broda.
- A:Answer TracFone runs on the four major networks (i.e. Sprint, T-Mobile, AT&T and Verizon), and accepts devices from all of them. This extends to the MVNOs that run on these networks as well. What that means is that you'll be able to BYOP from virtually any carrier along with you for service on TracFone's network.
Answered by Duo2
Page 1, Showing 1-17 of 17 questions
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