“This laptop was priced at $999.99 on the Microsoft website before the sales started. This is a rip-off... Basically, you aren't actually discounting this at all?”
Answer This Question
1-2 of 2 Answers
Microsoft controls the sales I believe. You can ALWAYS purchase the computer for the same/less if you purchase directly from Microsoft. Additionally, "Geek Squad" (Best Buy) will sell you a warranty they know they cannot honor. The Geek Squad Warranty costs more than a warranty from Microsoft and GS's contract with Microsoft says that Geek Squad cannot work on Microsoft products. All GS will do to "honor" their expensive warranty is replace your computer with a used/refurbished computer and cancel your warranty saying it's "fulfilled" because you took a replacement instead of a repair, despite the fact that repair was never an option from the start. It took me 6 weeks and a literal 20+ hours in the store and on the phone being treated like scum for them to finally help me. Best Buy is ripping people off every way they can and have put systems in place to make sure you cannot complain or get to the bottom of any issues. All you get when you contact them is a long run-around.
Sorry, there was a problem. Please try again later.To clarify, both Microsoft Store and Best Buy are running the same promotion currently. Surface Laptop 2 is normally sold at $1299.00 on both the Microsoft Store and at Best Buy before this promotion started.
Sorry, there was a problem. Please try again later.