Questions & Answers

Name: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – AMD Ryzen 5 Surface Edition – 8GB Memory - 128GB SSD (Latest Model) - Platinum
Brand: Microsoft
SKU: 6477089
Price: 494.99 USD
Rating: 4.6 (220 reviews)

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – AMD Ryzen 5 Surface Edition – 8GB Memory - 128GB SSD (Latest Model) - Platinum

Model:: 5M8-00001/5M8-00022; |
SKU:: 6477089

User rating, 4.6 out of 5 stars with 220 reviews.

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Page Showing 1-20 of 23 questions

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QuestionDoes this laptop come with Windows 11 or do you have to install it after?
Asked 3 years ago by Ahmad.
- Answer It comes with windows 11, note windows 11 tends to use much more ram than windows 10
  Answered 3 years ago by Nano
  Answer this question
QuestionI want to buy it on monthly installment basis, but I don't want to get Best Buy credit card. How I purchase through my existing credit card ?
Asked 4 years ago by Nadeem.
- Answer You cannot other than paying on your own credit card and paying the full interest for carrying a balance month to month. If you want Best Buy 0% financing, you need their credit card.
  Answered 4 years ago by Steve
  Answer this question
Questiondoes this laptop have Bluetooth I haven't seen it on the page anywhere but I want to verify
Asked 3 years ago by skyler.
- Answer Yes it does I have a mouse connected to it that Bluetooth
  Answered 3 years ago by countryutx
  Answer this question
QuestionIs this the alcantara version or the all metal body?
Asked 4 years ago by Tia.
- Answer This is the Alcantara, there is no all metal version of this sku. Pictures are wrong.
  Answered 4 years ago by Mister
  Answer this question
QuestionWill this computer run Windows 11?
Asked 4 years ago by Irish.
- Answer Yes it does run Windows 11
  Answered 4 years ago by MicrosoftSurface4
  Answer this question
QuestionDoes it have only one USB port...?
Asked 4 years ago by Feli.
- Answer 1- USB-C and 1 USB-A.
  Answered 4 years ago by Mister
  Answer this question
QuestionHow do you remove a virus off the MS Surface laptop?
Asked 2 years ago by RBMA.
Answer This Question
QuestionDoes this laptop comes with a built in backlit keyboard?
Asked 3 years ago by zayzayy.
- Answer yes
  Answered 2 years ago by JaenM
  Answer this question
QuestionWill this play the latest PC Games no problem?
Asked 3 years ago by JonCena.
- Answer I will recommend this for midsize video games
  Answered 3 years ago by Elivg
  Answer this question
QuestionIf i use my student MIcrosoft office account will it have all the features of Access, Excel, Microsoft word, PowerPoint, one drive? I’ve seen some laptops don’t have the full version or have missing tool.
Asked 3 years ago by Jan.
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QuestionWill this computer be able to run Adobe software such as InDesign and Photoshop?
Asked 3 years ago by Hannah.
- Answer Yes
  Answered 3 years ago by customer1
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QuestionDoes this laptop come with a surface inside that is smooth not textured? And, if so, can it come with every option of gig, etc.?
Asked 3 years ago by Bowie.
- Answer Yea, the black and rose gold models are fully metal.
  Answered 3 years ago by MMII
  Answer this question
QuestionHow does zoom work on this device? Can you use virtual backgrounds? I plan to use this for leading zoom meetings, and sharing screen from powerpoint or chrome (google sheets). Just want to be sure before investing in it.
Asked 3 years ago by YoyoGogo.
- Answer Great using Zooms. I used a different virtual background each day.
  Answered 3 years ago by CCSTeacherLife
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QuestionDoes it have fingerprint unlock?
Asked 4 years ago by Alaana.
- Answer No face recognition
  Answered 3 years ago by Dragonjam
  Answer this question
QuestionIt come with excel and power point!
Asked 4 years ago by pp.
- Answer No
  Answered 4 years ago by Littlejohnfamily
  Answer this question
QuestionDoes this come with a keyboard?
Asked 4 years ago by person.
- Answer Yes it’s their laptop series the surface pro does not include the keyboard
  Answered 3 years ago by Dragonjam
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QuestionDoes the Surface Laptop 4 support LTE Connectivity?
Asked 4 years ago by ArmyEnderman.
- Answer No
  Answered 3 years ago by Dragonjam
  Answer this question
QuestionWhat cord would I need to connect to a monitor with?
Asked 4 years ago by Mur.
- Answer A USB-C to HDMI. That or buy a USB-C dongle.
  Answered 4 years ago by Mister
  Answer this question
QuestionDoes this run on AC? Is charger part of the package?
Asked 4 years ago by DivideFlyFisher.
- Answer Yes it comes with a charger
  Answered 4 years ago by Grehberg
  Answer this question
QuestionDoes this come pre-installed with any productivity software like Microsoft Office?
Asked 4 years ago by ScottS87.
- Answer Have to get that separately
  Answered 4 years ago by Grehberg
  Answer this question

Showing 1-20 of 23 questions

Questions & Answers

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – AMD Ryzen 5 Surface Edition – 8GB Memory - 128GB SSD (Latest Model) - Platinum

Q: QuestionDoes this laptop come with Windows 11 or do you have to install it after?

Q: QuestionI want to buy it on monthly installment basis, but I don't want to get Best Buy credit card. How I purchase through my existing credit card ?

Q: Questiondoes this laptop have Bluetooth I haven't seen it on the page anywhere but I want to verify

Q: QuestionIs this the alcantara version or the all metal body?

Q: QuestionWill this computer run Windows 11?

Q: QuestionDoes it have only one USB port...?

Q: QuestionHow do you remove a virus off the MS Surface laptop?

Q: QuestionDoes this laptop comes with a built in backlit keyboard?

Q: QuestionWill this play the latest PC Games no problem?

Q: QuestionIf i use my student MIcrosoft office account will it have all the features of Access, Excel, Microsoft word, PowerPoint, one drive? I’ve seen some laptops don’t have the full version or have missing tool.

Q: QuestionWill this computer be able to run Adobe software such as InDesign and Photoshop?

Q: QuestionDoes this laptop come with a surface inside that is smooth not textured? And, if so, can it come with every option of gig, etc.?

Q: QuestionHow does zoom work on this device? Can you use virtual backgrounds? I plan to use this for leading zoom meetings, and sharing screen from powerpoint or chrome (google sheets). Just want to be sure before investing in it.

Q: QuestionDoes it have fingerprint unlock?

Q: QuestionIt come with excel and power point!

Q: QuestionDoes this come with a keyboard?

Q: QuestionDoes the Surface Laptop 4 support LTE Connectivity?

Q: QuestionWhat cord would I need to connect to a monitor with?

Q: QuestionDoes this run on AC? Is charger part of the package?

Q: QuestionDoes this come pre-installed with any productivity software like Microsoft Office?

Most-viewed items

QuestionDoes this laptop come with Windows 11 or do you have to install it after?

QuestionI want to buy it on monthly installment basis, but I don't want to get Best Buy credit card. How I purchase through my existing credit card ?

Questiondoes this laptop have Bluetooth I haven't seen it on the page anywhere but I want to verify

QuestionIs this the alcantara version or the all metal body?

QuestionWill this computer run Windows 11?

QuestionDoes it have only one USB port...?

QuestionHow do you remove a virus off the MS Surface laptop?

QuestionDoes this laptop comes with a built in backlit keyboard?

QuestionWill this play the latest PC Games no problem?

QuestionIf i use my student MIcrosoft office account will it have all the features of Access, Excel, Microsoft word, PowerPoint, one drive? I’ve seen some laptops don’t have the full version or have missing tool.

QuestionWill this computer be able to run Adobe software such as InDesign and Photoshop?

QuestionDoes this laptop come with a surface inside that is smooth not textured? And, if so, can it come with every option of gig, etc.?

QuestionHow does zoom work on this device? Can you use virtual backgrounds? I plan to use this for leading zoom meetings, and sharing screen from powerpoint or chrome (google sheets). Just want to be sure before investing in it.

QuestionDoes it have fingerprint unlock?

QuestionIt come with excel and power point!

QuestionDoes this come with a keyboard?

QuestionDoes the Surface Laptop 4 support LTE Connectivity?

QuestionWhat cord would I need to connect to a monitor with?

QuestionDoes this run on AC? Is charger part of the package?

QuestionDoes this come pre-installed with any productivity software like Microsoft Office?