Questions & Answers
- Model:
- R1S-00062
- |
- SKU:
- 6517659
Q: QuestionCan I extend my computer’s GB from 8gb to 16Gb?
Asked by Lh.
- A:Answer Not on this model here. You might be able to if you pick a different model.
Answered by EdiW
Q: QuestionCan a mouse be used with this?
Asked by Jethrine.
- A:Answer Yes
Answered by LeonadeNuevaJersey
Q: QuestionHello was wondering if the word documents extra are on here permanently with our needing a prescription or is it only a short time then have to renew?
Asked by April.
- A:Answer I believe it’s permanently
Answered by CherylC
Q: QuestionWhat is the return policy in this laptop?
Asked by Anonymous.
- A:Answer I purchased Total Tech for the laptop. If anything happens within 2 years, hardware or software, they either fix it or replace it. Well worth the price!
Answered by SurfaceProLaptopNewbie
Q: QuestionDoes this laptop have a Alcantara Palm Rest or metal one? Ordered the laptop but wanted to order a cover and there are to different ones available depending on what the keyboard materials are.
Asked by Keyboard.
- A:Answer Metal — it is not the fabric
Answered by Anonymous
Q: QuestionI paid 1299 on July 30th now it is onlt 999 can i get the 999 price it's only July 31st
Asked by BillyD.
- A:Answer Return it and then buy it again
Answered by jmjii
Q: QuestionIs this model fanless?
Asked by JohnJacobJingle.
This question was asked about the related product: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Black (Metal)
Q: QuestionI bought this laptop a month ago and already it gets hot very quickly and runs the fan - more than my surface laptop from 2017 did in her whole years of life. Is there anything I can do to improve this?
Asked by Anonymous.
- A:Answer I bought mine a couple months ago and mine never gets hot or uses the fan, even when I’m using it on my lap with a blanket. You way want to take it back to Best Buy, see if you can get a different one, or what your options are.
Answered by Anonymous
Q: QuestionDoes this PC have secure boot capability? Does it have a trusted platform module?
Asked by Walton.
- A:Answer Yes
Answered by GeorgiaA
Q: QuestionWhat year model is this?
Asked by frugal.
This question was asked about the related product: Microsoft - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 512GB SSD (Latest Model) - Platinum (Alcantara)
- A:Answer The year model is 2022
Answered by Jenny
Q: Questioncan the keyboard detach
Asked by PGE.
- A:Answer No. It's a laptop. If you want a detachable keyboard, then you want to get the Surface Pro.
Answered by Yojimbo
Q: QuestionWhat type of storage does it have? HDD-Hard Disk Drive or SSD-Solid State Drive?
Asked by sgrqqcef.
- A:Answer HDD-Hard Disk Drive
Answered by CherylC
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