Questions & Answers

Q: QuestionDoes laptop come with office 365 (word,Exel,PowerPoint?) or do we buy a software separately to download

Asked 3 years ago by Nana.

• A:Answer Yes, it comes preloaded with Microsoft 365 apps, however, it requires a license or subscription to activate and use.

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop have office 365 installed or would we buy a digital separate software?

Asked 3 years ago by Nana.

• A:Answer This Surface comes preloaded with Microsoft 365 apps; however, it requires a license or subscription to activate and use. To find a plan that best fits your needs, please visit our website: https://www.microsoft.com/en-us/microsoft-365

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes a surface pen work with this model?

Asked 3 years ago by Anonymous.

• A:Answer No, it does not support inking with Surface Pen.

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it compatible with Norton 360?

Asked 3 years ago by Niki.

• A:Answer YES

  Answered 3 years ago by RoscoeMiller

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionFrom a cold start, what is the boot time? is it like a regular laptop 2 to 3 minutes, or more like a Chromebook 30 seconds

Asked 3 years ago by Anonymous.

• A:Answer 30 seconds is close. Even if you are a little heavy with startups

  Answered 3 years ago by RoscoeMiller

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWi fi?

Asked 3 years ago by Judy.

• A:Answer I'm not sure what you mean by WiFi, but it certainly connects to the internet easily.

  Answered 3 years ago by RickVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this good for military CAC Card reader?

Asked 3 years ago by Kay.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

• A:Answer Ask an IT tech not familiar all I can say it functions like a regular laptop.

  Answered 3 years ago by Happy

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat Security software can I put on this laptop

Asked 4 years ago by Anonymous.

• A:Answer It looks like whichever you choose. I have use 3 different and came to my favorite. point is, all worked well. remember what space is on your SSD!

  Answered 3 years ago by RoscoeMiller

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be upgraded to Windows 11 ?

Asked 4 years ago by Lucy.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

• A:Answer Yes, it can be upgraded to Windows 11 when it's available.

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it fit a miniseries card for more storage? 128 is garbage

Asked 4 years ago by Bubs.

• A:Answer Yeah, that is my only issue. I have purchased an adapter (some are made just for this laptop) and a 2TB HD. For caring with me I attach the HD to the back of the screen. There are accessories for this also. The attachment I have will also handle a card for your storage also

  Answered 3 years ago by RoscoeMiller

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it comes with excel and Microsoft?

Asked 4 years ago by Rigo.

• A:Answer Yes, this Surface comes preloaded with Microsoft 365 apps, however, it requires a license or subscription to activate and use. To find a plan, please visit our website: https://www.microsoft.com/en-us/microsoft-365

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this laptop be sufficient for my kids to play Roblox?

Asked 4 years ago by MJ.

• A:Answer Yes and much more

  Answered 4 years ago by Jennifer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with the surface pen?

Asked 4 years ago by Britt.

• A:Answer No, inking is not supported on Surface Laptop Go.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhello is the screen a touch screen?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

• A:Answer Yes, it offers a touchscreen.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the surface laptop come with a camera?

Asked 4 years ago by Dav.

• A:Answer No it doesn’t come with a camera.

  Answered 4 years ago by Licia69Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf this laptop is connected into a 21.5” monitor, would the resolution from the laptop be poor on the monitor?

Asked 4 years ago by Chris.

• A:Answer It would run at whatever resolution the external display is

  Answered 3 years ago by Mismo

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat earbuds are compatible with this? Are they compatible with apple AirPods or any Bluetooth earbud devices? Thank you

Asked 4 years ago by linzee.

• A:Answer Yes, Surface Laptop Go is compatible with accessories that support Bluetooth Wireless 5.0 technology.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a CD/DVD drive

Asked 4 years ago by Anonymous.

• A:Answer Microsoft Surface no longer offer CD/DVD drive.

  Answered 4 years ago by DonnaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this laptop work with Traction 4 production software?

Asked 4 years ago by Anonymous.

• A:Answer Ask an IT tech not familiar all I can say it functions like a regular laptop.

  Answered 3 years ago by HappyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question