Questions & Answers

Q: QuestionWhat type of ports does the laptop have?

• A:Answer It has two USB-C 4.0 ports with Thunderbolt 4, a USB-A port, a microSD card reader, and a Surface Connect port for docking and charging.

Q: QuestionWhat is the refresh rate of the display?

• A:Answer The PixelSense Flow screen has a refresh rate of up to 120Hz.

Q: QuestionHow much storage does this laptop offer?

• A:Answer This laptop offers up to 2TB of SSD storage.

Q: QuestionWhat is the battery life of the Surface Laptop Studio 2?

• A:Answer The Surface Laptop Studio 2 has a battery life of up to 19 hours.

Q: QuestionDoes this laptop support facial recognition?

• A:Answer Yes, it supports Windows Hello facial recognition for secure login.

Q: QuestionHow hot does it get when you're not using it on a table, but your laptop? I've ALWAYS hated laptops, still kinda do, but this one is pretty decent specs.

Asked 2 months ago by Blackmagixjedi.

Q: QuestionDoes the Surface Laptop Studio 2 have a rear facing camera?

Asked 1 year ago by Anonymous.

• A:Answer No, the Surface Laptop Studio 2 does not have a rear-facing camera. It only features a front-facing camera for video calls and Windows Hello facial recognition. The Surface Laptop Studio 2, like its predecessor, is a 2-in-1 laptop with a focus on a flexible, screen-centric design that prioritises the front-facing camera for its primary usage.

  Answered 6 months ago by Anonymous

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Q: QuestionHow do I find out which bestbuy I can buy the Microsoft warranty from? Is there an order code that they can use? I went to a store in central Texas but they didn't know anything about it.

Asked 1 year ago by Natertater.

• A:Answer To find a Best Buy where you can purchase a Microsoft warranty, your best bet is to either call Best Buy's customer service at 1-888-BEST BUY (1-888-237-8289) or check BestBuy.com directly. While there isn't a universal "order code" that stores use, Best Buy does sell Microsoft Complete (Microsoft's own extended warranty for products like Surface and Xbox) and their own Geek Squad Protection plans that cover Microsoft devices. When calling or visiting a store, specifically ask for a Geek Squad Agent or someone from the services department, as they are most knowledgeable about these protection plans and can help link the warranty to your device's serial number.

  Answered 6 months ago by Anonymous

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