Questions & Answers

Q: QuestionWill this mouse work with the newer models of the MacBook Pro?

Asked 5 years ago by SimplyViv.

• A:Answer Yes, this will work with the newer models of the MacBook Pro.

  Answered 5 years ago by CommunityAnswer

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Q: Questionthis mouse work whi any computer?

Asked 4 years ago by Anonymous.

• A:Answer Yes but the computer has to have Bluetooth .

  Answered 4 years ago by VinnyVerified Purchase

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Q: QuestionI’m getting a HPEnvy . Can I use this mouse with that and is the silver color on this mouse the same as the silver on my envy?

Asked 6 years ago by Patsy.

• A:Answer I have the same setup you describe. It's a very close match. I actually bought the cobalt and then exchanged it for the silver, Great mouse.

  Answered 6 years ago by Buck

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Q: QuestionDoes the Surface Mobile Mouse come with a dongle? In other words, will it require use of the only USB port on the Surface Pro f?

Asked 6 years ago by SurfaceMobileMouse.

• A:Answer NO. IT'S BY BLUETOOTH. YOU NEED NOT TO USE THE USB PORT AT ALL.

  Answered 6 years ago by PEPININVerified Purchase

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Q: QuestionIs it compatible with the Mac book Air..

Asked 4 years ago by MacBook.

This question was asked about the related product: Microsoft - Surface Mobile Wireless Optical Ambidextrous Mouse - Wireless - Sandstone

• A:Answer Surface Mobile Mouse is compatible with most devices running Mac OS 10+ that support Bluetooth 4.2.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill this work with windows 11

Asked 4 years ago by Manor.

This question was asked about the related product: Microsoft - Surface Mobile Wireless Optical Ambidextrous Mouse - Wireless - Sandstone

• A:Answer Yes

  Answered 4 years ago by EveeVerified Purchase

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Q: QuestionDo it work with a dell laptop?

Asked 4 years ago by Queen.

• A:Answer Yes. I just bought a new Dell Inspiron 7000 and it works like a charm.

  Answered 4 years ago by Hulaw2007Verified Purchase

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Q: Questionwill it work with a hp envy 17.3 laptop 2019 model?

Asked 6 years ago by wes.

• A:Answer Yes, it will work with HP Envy 17.3 laptops 2019.

  Answered 6 years ago by CommunityAnswer

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Q: Questionis Microsoft surface mouse and keyboard compatible with HP pavilion desk top. I purchase both it was disconnecting by itself had to connect them several times. connected original that came with pc working perfect. help me

Asked 6 years ago by joeys.

• A:Answer Surface Mobile Mouse was specifically optimized to pair with Surface devices, however, if your personal desktop runs Windows 10, you should be able to pair Surface Mobile Mouse. We highly recommend reaching out to our support team to assist your further: https://support.microsoft.com/en-us/contactus/.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this mouse work with other computers like a 13" XPS?

Asked 6 years ago by Other.

• A:Answer System requirements of Surface Mobile Mouse are: Windows 10, Windows 8.1. As long as your device meets these requirements, you should be able to use successfully.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this make a clicking noise when scrolling? The old ARC mouse clicks when I scroll...drives my co-workers crazy.

Asked 7 years ago by TMM2.

This question was asked about the related product: Microsoft - Surface Mobile Mouse

• A:Answer You can hear it scrolling if you spin it fast but no noise when scrolling slowly. No clicking sound either way.

  Answered 7 years ago by tviz21

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Q: Questionwith blutooth do you need aa batteries?

Asked 2 years ago by Robert.

• A:Answer It uses 2 triple A batteries, it won't work without the batteries.

  Answered 2 years ago by BENJI

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Q: QuestionIs there any difference between this & the Modern Mobile Wireless BlueTrack Mouse?

Asked 2 years ago by Jim.

• A:Answer Yes they are two completely different things

  Answered 2 years ago by AdrianS

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Q: QuestionWill this mouse work with a samsung chromebook?

Asked 3 years ago by Prontor.

This question was asked about the related product: Microsoft - Surface Mobile Wireless Optical Ambidextrous Mouse - Wireless - Poppy Red

• A:Answer Yes it will work with a chromebook, also laptops microsoft surface and even some desktops if they have Bluetooth. I cant guarantee it would work with anything 10 years or older. Compatability might be an issue in that case.

  Answered 1 year ago by Dionysus

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Q: QuestionDoes this mouse have a battery and how do you open it?

Asked 3 years ago by oldlady.

• A:Answer It doesn’t have a built in battery but does run on replaceable AAA batteries (two of them). They’re behind a magnetic enclosure on the bottom of the mouse itself. Opening is east by just pressing on the cover - lifting the opposite end - and removing. Hope this helps!

  Answered 3 years ago by Anthony

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Q: QuestionWhen the mouse is connected (via Bluetooth,) Is it possible to connect and use another Bluetooth device, ie a speaker at the same time?

Asked 3 years ago by Frank.

• A:Answer Yes, absolutely, you can normally connect up to 7 Bluetooth devices if your source do not specify something different, new Laptops, phones and more with newer version of Bluetooth can even connect up to 2 simultaneously devices with up to 28 devices paired.

  Answered 3 years ago by AlDragonVerified Purchase

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Q: QuestionWill this work with surface pro 7?

Asked 3 years ago by MrsK.

• A:Answer yes

  Answered 3 years ago by Leslie

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Q: QuestionIs the sandstone color more of a pink or more of a off white/cream color?

Asked 3 years ago by maria.

This question was asked about the related product: Microsoft - Surface Mobile Wireless Optical Ambidextrous Mouse - Wireless - Sandstone

• A:Answer Yes virgins pink

  Answered 3 years ago by Intheoffice16hrsaday

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Q: QuestionDoes it need to be plugged into a computer at all or does it just run off of Bluetooth?

Asked 4 years ago by ShanaA.

• A:Answer It's Bluetooth.

  Answered 4 years ago by FlyingEagleVerified Purchase

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