“My surface pen is working except it won't write. It turns on and all the buttons work and so does the eraser except for the pen itself. I've changed the nibs but it's not that. Can I exchange it for a new one?”
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I had a similar issue and Microsoft replaced it with no cost.
Sorry, there was a problem. Please try again later.Depends when and where you got it.. Likely you can take it in and get it looked at no matter what.
Sorry, there was a problem. Please try again later.It sounds like there might be one of a couple things going on; your pen could need updates, new batteries, or simply need connection to Bluetooth on your Surface device. Follow the steps in this video to get your pen up and running again: https://support.microsoft.com/en-us/help/4023523/surface-troubleshoot-microsoft-surface-pen.
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