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Microsoft - Surface Pen - Platinum-Front_Standard

Microsoft - Surface Pen - Platinum

Model: EYU-00009SKU: 5859012

Customer rating

Rating 4.7 out of 5 stars with 1216 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 1,216 Reviews
  • Rating: 4 out of 5 stars

    Specifically Useful

    Posted
    Metalastic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I find the pen only useful for tasks that I would normally hand write. This means tasks like marking up a pdf or word document, taking notes during meetings, or annotating screenshots or photos. Some people say they use it for Windows operation (moving files, selecting things on the screen, games), but I find the pen more cumbersome for those. If you want to right click, you have to find the little button on the side, or wait a second after you contact the screen and it will eventually register as a right mouse click. Trying to grab a corner of a window and resize it takes extra patience. I find it better just to use the trackpad on the keyboard. I think the Apple Pen works better (smoother flow, better palm rejection), but then you have to use the whole Apple ecosystem. For those saying the Wacom Bamboo is better, I have one word for you: "eraser". Having the back end of the Microsoft Pen as an eraser is as natural as using a pencil to write notes. Yes you can program one of the buttons on the Wacom pen to erase, but then you have to find it on the side of the pen as you're writing/drawing. Overall a good pen. Only needed for specific uses, but the best solution if you want to takes notes, write on photos/screenshots.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing your honest experience with the community. We're delighted that you're loving the Surface Pen for every day tasks such as marking up documents and taking notes. If you're looking for more ways to utilize your Surface Pen, try checking out all Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    it does what it does

    Posted
    jennyd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    so despite my low rating its a pretty good stylus, pretty accurate and gets the job done. i dont really have much to compare it to besides my 70$ drawing tablets in the past. but for how expensive it is the nibs break like cheap plastic. which is exactly what it is. i didn't thick it would be much of an issue but it completely messes up your line quality AND DONT EVEN TRY OUTLINING unless your going for the art style of a 5 year old. i didn't even drop it or anything i probably have used it for drawing for 20 hours total in 2 months. like it may just me pressing to hard on it but if im paying 90 bucks for something that was practically free with the previous model i expect it to be made of diamond. like at least give us spare nibs in the box instead of having to buy them separately. Oh also i get MAJOR paranoia that i left my pen somewhere i was working on campus because there is nothing to hold it with then a sub par magnet. like at least give it a clip to put on the key bored? the tracking device for it is kind of cool but still want to prevent losing it then to be expected to lose this 90$ stylus. so im just mad about how easy the nibs break and how easy it is to lose

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Jenny,

      We're sorry to hear you were disappointed with your recent experience with Surface Pen. We're always striving to listen to our customers, so we greatly appreciate your honest feedback. If you are interested, we recommend reaching out to our support team here: https://support.microsoft.com/en-us/contactus/. We would love to hear more about your experience, and see if there is any way we can be of assistance.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Very Useful

    Posted
    Mahmoud
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this device for class and it is amazing!!! It is super responsive and supports full Microsoft programs and not just apps, has the full windows 10, and incredible battery life. Always had the device on the highest brightness and performance settings and lasted me most of the day. Was charging almost towards the end of the day. Great for media and content creation as well. The keyboard is awesome. Excellent key travel, well laid and responsive trackpad and every key has independent lighting. The pen is very responsive, fluid and is available in a variety of colors, also magnetic so can attach to the device without fear of losing it and has applications on almost every app and program. All in all excellent device, also very quiet and fabless Which makes it easier to use and does not overheat even with CPU and RAM intensive work. Would definitely recommend. Price is a bit on the high side but with Best Buy installments won’t be an issue.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Mahmoud,

      Thanks so much for sharing your positive review with us. We always appreciate customer feedback and we're happy to hear the Surface Pen and Surface line of accessories is helping you achieve more.

      Know that if you ever need assistance, you can always contact our Customer Support Team: https://support.microsoft.com/en-us/contactus/

      Cheers to your productivity!

      Sincerely,
      Jo
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    Go for Bamboo ink if you want note taking

    Posted
    aavi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I used it for 10 days and exchanged it for a bamboo ink. This pen has its issues. READ THIS - Link has more details : https://answers.microsoft.com/en-us/surface/forum/surfpronew-surfdrivers/surface-pro-intermittent-pen-inaccuracy-when-hand/28ef8566-0003-4c68-a964-6c2562423eb0 If you want to use this for note taking then I would suggest to go for bamboo ink which is 30$ cheaper. I really liked the surface pen but it has its issues. For me it manifested in the form of a noticeable offset in accuracy around the corners of the screen while writing. Almost every other line, I had to erase the last 1 or 2 words near the edges of the screen on the OneNote app. Drove me NUTS! For note taking, I believe Ipad Pro + Apple pencil are the best hands down. However, if you want to stick to the windows ecosystem (like me) and you want to mainly take notes, then WAIT for Microsoft to FIX THE BUG with the tilt sensor in the new surface pens. Until then, you will be happy with the Bamboo ink.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    More functional, but less responsive

    Posted
    Lucas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have owned both the Microsoft Surface Pen and Apple Pencil, and both are top of the line products. The Surface Pen's eraser function is amazing, I feel like I am writing with an actual pencil when I am in the middle of the lecture and taking notes. Along with the eraser function, the clicking options is clutch because I can seemingly, without any hassle, screenshot a page or document and it sends the screenshot straight into One Note and I am able to start taking notes. There are quite a few options that you can set your pen to which makes puts it ahead of the Apple Pencil in terms of functionality and customizing options. In comparison to the Apple Pencil, the Surface Pen does not respond as smoothly as the Apple Pencil, but not enough to make a difference. A big difference between the two would be the eraser function and clicker functions on the Surface Pen. A must if you have a Surface Go like myself!!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      What an incredibly in-depth review of the Surface Pen! We can tell you spent time and effort putting this together for the community, and we're so glad you did. Thanks for calling out some of your favorite features such as the eraser function, and other side buttons that are so useful on the Surface Pen! If you're looking for more ways to use your Surface Pen, be sure to check out all the apps compatible with Windows Ink here: https://www.microsoft.com/en-us/store/collections/windowsinkcollection/pc?rtc=2.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Good Pen with Significant Software Hurdles

    Posted
    MizuNoHane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the first Surface Pen I've bought, and I chose it specifically because I wanted an easy way to mark up documents and textbooks while using my new Surface Pro 2017. Unfortunately, the tablet no longer is sold with the pen - a huge knock on MSFT to start - but the benefits of spending the extra $99 on one are substantial. It's very responsive, extremely easy to use and makes for a helpful stand-in for a trackpad/mouse (an issue iPad Pro owners are all too familiar with). Unfortunately, there are some issues with my unit. The button at the top only intermittently works - immediately after pairing, it works perfectly, but then a week after I'll try to use it to pull up OneNote or take a screenshot and it does literally nothing. I'm not sure why this is - the battery is brand new. It's not a deal breaker for me as I rarely use the shortcut, but it is an important feature of the pen that I think should have been ironed out before it went on sale. Either way, I'm happy with my purchase and it really completes the Surface Pro set for me.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We're glad you took the time to leave a review for us, so we know where we can improve our products. We have forwarded your input along with the team, and appreciate you taking the time to fill us in on your experience.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    MissK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I didn't buy this pen when I bought my surface pro because the pen was so expensive and I didn't think I'd use it. After having my surface pro for about a month, I started to see how the pen could be handy. I mainly use it for playing games because some things are just easier with a pen than a mouse! My main concern, besides price, was how to keep from losing it. But, it is magnetic and sticks right to the side of your surface pro. I used a rewards certificate to bring the price down a bit, but I still think it was worth it. It does use a AAAA (yes, 4 As) battery. They are not as prevalent as AA or AAA, but Best Buy, Lowe's and Walgreen's carries them. I'm still on the battery that came with the pen so the battery life is good.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the stellar review! We're so glad you decided to give the Surface Pen a try. This is a great tool to use with your Surface Pro. This certainly transforms your experience to naturally integrate the way you already use a pen, so navigating is a breeze! We appreciate you sharing your excitement with the community!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Handy device

    Posted
    Post87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Like having it even though I have touch screen also. It has the fine point that is very helpful. two issues to make it a rate of 4 instead of a 5. there is no left click option and the right click is very difficult to find and use... should have been a different color and different tactil feeling to find and use. Have to actually look at the pen and find the narrow black lever and then press real hard to get it to click. Love the magnet attach to the side of the monitor-both sides and both directions are nice. Have to decide which side to keep it as I move the monitor with the left hand a lot and it would dislodge the Pen, so now it is kept on the right side.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for providing us with an honest review of your experience with the Surface Pen so far. We're sorry you encountered some difficulty getting to know your new tool. We have some helpful tips for all the great features the Surface Pen has to offer here: https://support.microsoft.com/en-us/help/4036281.

      In addition, for left click, try simply pressing your pen to the part of your Surface screen you wish to click on. There is no need to press a button unless you are wanting to right click.

      If you find yourself experiencing some difficulties, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Loved staff person, but she gave me bad advice

    Posted
    LynnB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The two main things I came in to buy needed to be returned. I came in asking for guidance on how to connect an existing monitor to my new computer. Was sold a bluetooth device that wouldn't work on existing monitor. Was also told that there was no way to physically connect the two. That was also wrong. Secondly, I was sold a pen to use with my Lenova, but it was the wrong pen. Staff person demonstrated it on a computer, but not my computer. When I returned it next staff person knew exactly what I needed. Returns were very easy, but it required a second trip, and a delay in getting things set up.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very smooth!

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The pen is smooth and the digital ink glides across the screen without any noticeable delay and an impressive level of sensitivity! The surface settings also allow you to adjust the pen’s shortcut buttons and sensitivity settings. I can’t say whether it makes a difference on previous surface models, but using this on the Surface Book 2 is excellent for graphic design, writing and anything else one might use a stylus for. I used my friend’s pen that she got with the surface 4 pro and although both pens look similar, this new model is a big improvement! I probably wouldn’t get it if I had a Surface Book 1 or anything before that because Microsoft reported that not all surface models support the updated sensitivity with this pen.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Nick,

      We're pleased to hear that you've been in love with your Surface Pen! We've shared your review with our team for a read, and hope you continue to enjoy your experience.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Form factor sells it

    Posted
    Pausanius
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been using an Apple Pencil for close to two years nearly daily for notes -- while I prefer that experience for writing, it simply doesn't work with the MS ecosystem. For the MS ecosystem, I tried both the MS Surface Pen and Wacom's Bamboo offering. Simply, I found the Surface Pen to be passable in meetings although it's really the form factor that sells it. The weight and size I prefer to the Apple pencil but the magnet built in for connecting to the Surface is the greatest convenience. As a business traveler, it stays clipped on in my bag so I don't have to fumble for it on flights. That said, bringing the clip back (or at least making one purchasable) would be ideal too.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for your honest review of the Surface Pen. We can tell that a lot of thought went into this, and we appreciate you taking the time to give us your genuine feedback. We are always looking for ways to improve the Surface experience! With our powerful magnetic design, traveling with Surface is easier than ever. We're glad that the Surface Pen has been a convenient option for you to travel with.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Won't make you draw better

    Posted
    RontooChimelon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This accessory isn't as crucial to the Surface experience as the keyboard cover. I'm actually disappointed that the pens no longer come as standard. And for some reason, every time I give it to someone to try, they end up holding down buttons while trying to draw, resulting in a poor experience for them, though when put in the hands of someone that knows what they are doing, it performs adequately for writing and drawing. If your primary reason for purchasing a Surface is to draw/take written notes, absolutely get this. If your primary reason is to check your facebook, maybe do some youtubing, and watch netflix, skip it.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing your honest experience with the community. The Surface Pen is a great tool for people who like to navigate their device like they would with a pen and paper. We'd love to help you explore all the fun features Windows Ink has to offer. Check them out here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Responsive, comfortable to use

    Posted
    soulreaver99
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Taking notes and annotating PDFs with the $100 Surface Pen (yes it’s a freaking ADDITIONAL $100) is just as good as writing with the Apple Pencil. In my opinion, the Apple Pencil works smoother with less latency but the difference is not that great and you do get used to it. The great thing about the Surface Pen is that it has a replaceable battery that will last you up to a year so you don’t have to awkwardly charge it. Being able to magnetically attach to the side of the Surface Go is nice too. Also, the “eraser” feature comes in very handy as it feels natural to just flip the pen over and “erase” your mistakes.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thanks for providing your honest feedback with the community. We're glad to hear that the Surface Pen has been a useful addition to your Surface experience. Thanks for calling out some of your favorite features like the replaceable battery, powerful magnetic connection and erase feature. If you're looking for more ways to use your Surface Pen, check out these tips and tricks to try using Windows Ink: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    easy to use, best pen available for surface pro

    Posted
    Troy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This pen really should be included with the surface pro, but not mandatory for good user experience. I don't use it every day, but when I want it, I'm glad it's there. I wish the magnetic hold was stronger to the side of my surface pro, but I'm grateful that it is as good as it is. I debated about getting the previous model pen or the bamboo pen (I borrowed a friends bamboo pen for a few days) but I'm glad I splurged on this one. It was very difficult to find in stock though. I thought I would want a clip for it, but being clip free and using the magnet on the left side of the surface pro screen is the slimmest and most convenient option for me. It does come off if I bump it sometimes and I worried I might bump it off and not notice ... then will lose a $100 pen

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Troy,

      Thank you for taking the time to review the Surface Pen! We appreciate your insight on the product and are sure others will too in making their decisions!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    DRIFTER
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not a big fan of the stylus, however the surface pen has out-preformed any that I have used before. I watch other class-mates that have to plug their pens into their tablets to sync them, I never have that issue. I do not know how long the batteries will last, but for now it has given me no issues. I have purchased a set of different tips to try with this, but they are currently "on a slow boat from China" literally. Very interested to try out the different tips, but even before that, I would highly recommend this product. P.S.- Love the magnetic feature that holds the pen to the side of my surface book 2. works very well.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for leaving such a detailed review about your experience. We're glad the Surface Pen could surprise you. We appreciate you recommending the device to others!

      You can use #CreatedonSurface on Twitter or Instagram to share your creations. We can't wait to see what you make.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Writes nicely on Surface Pro4

    Posted
    RobW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was using the previous version of this pen and liked it. But then, when I dropped it one too many times, I had to get a replacement. I really love the way this one writes. The sensitivity is fantastic and the writing is an improvement over the previous one that I had. The one thing I don't like is that this one no longer has a pocket clip on it. I rely on that clip to hook it too my surface case, hook it over a divider in my backpack so it doesn't slide to the bottom and also be a little more confident that it will stay in my pocket when I put it there. Overall though, it works really great and makes note taking in meetings and marking up slides and photos very easy,

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Rob,

      Thank you for taking the time to leave a review! We're sorry to hear that you had problems with your first device, but are happy that you were able to get it switched out and have found it to be a great tool ever since.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Good product, not sure if it's needed

    Posted
    SCott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought one of these to pair with my Surface Pro because ... well, I can't really say why I bought it. I've used it a couple of times to take notes in a meeting, I'm not entirely sure it's any better than pen and paper for that purpose. But this is about the product itself. It's weighted nicely, feels natural to write with. The magnet is strong and the pen only pops off the side if it knocks into something. For me, it turned out to be more of a novelty than necessity, but if you really need a pen for your Pro, it works great for that.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Scott,

      Thanks for sharing your experience with the community! We're glad you have found writing on your Surface Pro has felt natural, just as with pen and paper. If you would like to discover more that the Surface Pen has to offer, try checking out all the features of Windows Ink here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      We hope you continue to explore and discover how the Surface Pen can help you stay in the flow!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 3 out of 5 stars

    OK Stylus

    Posted
    Overpriced
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased it to try compared to my original Surface Pen. From what I saw, the "new" Surface Pen didn't work much better or worse than the old. It still took pressure to change the width of the pen on screen. I recently tried the Apple Pencil and I was hoping for similar performance, but Surface Pen didn't track the angle of the pen, only how hard I was pressing with it. I ended up returning since it's the same as the old. Oh! And they removed the clip from the pen. I want to put it in my suit pocket so I don't lose it, but now you have to use the magnets or let it flop around in the pocket. Bad design decision.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for leaving this detailed review. We're sorry the Pen did not perform as you expected. Surface Pen tilt functionality is currently available with Surface Pro and Surface Book 2. It's possible that your Surface model was not supported, which is why you did not experience the tilt functionality. Sorry for any confusion here. We appreciate your honesty and will be sure to forward your design and performance feedback to our team for consideration. Thanks for letting us know about this.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best option for Surface

    Posted
    SvenJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    There are other pen options for use with a Surface, but this one works the best IMHO. The new Surfaces and this new pen finally got the magnetic storage to a point where it is pretty good. Still wouldn't just throw it in a bag like that (though you wouldn't lose it in a bag). It is fine for carrying around the home/office. I use it for basic inking/markup and it is fine for that. You'd have to read an artist's review for that sort of insight. When you get down to it, if you have a Surface and want/need a pen, get MS's. Don't cheap out, they were literally designed for each other.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Sven,

      We're so glad you're loving the Surface Pen. Thanks for calling out the super handy magnetic feature! We designed the Surface Pen to be perfectly compatible with your Surface device. We're so thrilled you noticed!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    I Like It, but $100!?

    Posted
    SlayerX7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like this Surface Pen very much, but it's just so pricy! It's very comfortable writing in your hand and holding. The pressure point feels close enough to act like a real pen as the more pressure you apply the thicker the pen stroke (tested on 2017 Surface Pro, settings can be tweaked here as well). The button on top of the pen can function as an eraser and used to be set as a shortcut key for sketchpad, etc. As for the button near the bottom I haven't figured it out yet.

    I would recommend this to a friend