Questions & Answers

Q: QuestionMy wife has Windows 365 family version on her computer. How do I get Windows 365 loaded onto a new Surface Pro 11 computer as part of her subscription?

Asked 3 weeks ago by Doug.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

Q: QuestionDoes the Surface Pro 11 computer come with pre-installed Outlook for emails?

Asked 3 weeks ago by Doug.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

Q: QuestionIs this computer compatiable to get 5g through verizon for t mobile? I need to have a mobile hot spot on my laptop / surface Thank you

Asked 1 month ago by DDCI.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

Q: QuestionDoes Microsoft put their own search engine in this computer

Asked 1 month ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: QuestionHow fast is the processor?

Asked 1 month ago by Buyer.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: Questionis there a front facing camera and a rear facing camera

Asked 1 month ago by jack.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer Yes there is both

  Answered 1 month ago by TheHatter

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Q: QuestionIs there hdmi port?

Asked 1 month ago by Brian.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer no, however you can opurchase a hub for this product which i have done so you can use the old standards from your other computers and their docking types.

  Answered 1 month ago by TheHatter

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Q: QuestionDoes the Surface have a back-lit keyboard?

Asked 1 month ago by RFSP26.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

Q: QuestionAre there any issues running applications Quicken Classic Deluxe and Trend Micro Maximum Security with Password Protection?

Asked 2 months ago by Seeker.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

• A:Answer no

  Answered 2 months ago by FredricR

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Q: QuestionWhat Keyboards is this compatible with?

Asked 2 months ago by Robert.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

Q: QuestionDoes it have an SD card slot

Asked 2 months ago by RobL.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: QuestionIs this laptop able to use double or triple monitors with a docking station?

Asked 2 months ago by ACW.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: QuestionDo I need to purchase the keyboard separtely or is it included?

Asked 3 months ago by Mimi.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Separately

  Answered 2 months ago by Justmyopinion

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Q: QuestionIs this device backward compatible with older Surface Pro keyboards or pens?

Asked 3 months ago by Chuck.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Dune

Q: Questionis this product new? or open box or refurbished?

Asked 3 months ago by Daniel.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

• A:Answer Mine was new

  Answered 3 months ago by KimS

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Q: Questiondoes this surface pro of cellulat

Asked 3 months ago by cellular.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

Q: QuestionIs the Keyboard Included?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer No you have to buy the keyboard separately.

  Answered 3 months ago by ZaaA

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Q: QuestionI would like to know how do I turn on my Microsoft surface Pro? I just plugged it in. Do I have to wait to charge it for it to go on and I didn’t get any paperwork with it

Asked 4 months ago by kat.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer At the top left edge of the screen there is an on switch. Push that and it turns on. If it doesn't, maybe put the plug in (on the right side) to charge it.

  Answered 3 months ago by KimS

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Q: QuestionDoes this have the X1E80100 chip or the X1E86100 Snapdragon X Elite version? Thank you

Asked 4 months ago by Keith.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum