“Hi, I recently got the keyboard (May 5, 2020) and it seems to not connect to my surface pro 7.”

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• Thanks for reaching out. We're sorry to hear you've encountered difficulties with your Surface Pro Signature Type Cover. We suggest checking out our type cover troubleshooting guide here: https://support.microsoft.com/en-us/help/4486820. If you need additional assistance our support team is available here: https://aka.ms/AA4rbq6.

  Answered by MicrosoftOutreachTeam 5 years ago

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• At the bottom right of your screen is a row of icons. Click on the Hidden Icons symbol at the left end of the row, the ^ symbol. Click on Bluetooth Devices and then Show Bluetooth Devices. It will show if the Type Cover is being detected. Also check Youtube for solution... everything is covered by Youtube!

  Answered by EpsonInkPack 5 years ago

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