Questions & Answers

Q: QuestionWill this controller work with an Xbox 360?

Asked 7 years ago by Xbox360.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One and Windows 10 - Black/Grey Special Edition

• A:Answer No, this Xbox Wireless Controller is only compatible with Xbox One and Windows 10 PC.

  Answered 7 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan you turn off the Bluetooth on this controller to play with it wired?

Asked 7 years ago by WiredHouse.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black

• A:Answer Yep! Just use any standard Micro USB cable and it can be plugged into your PC or XBOX ONE no problem!

  Answered 7 years ago by JirynVerified Purchase

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Q: QuestionDoes the controller have a headphone jack?

Asked 7 years ago by Ryder.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray and Green

• A:Answer Yes

  Answered 7 years ago by yellendaleVerified Purchase

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Q: QuestionHi. Anyone knows if this controller works with the surface book 2 15"? Thanks

Asked 7 years ago by JM.

• A:Answer Yes, this Xbox Wireless Controller will connect with the Surface Book 2, or any Windows 10 PC, tablet, or laptop.

  Answered 7 years ago by MicrosoftOutreachTeam

  
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Q: Questiondoes it work with a charging stand and does it work with xbox one

Asked 8 years ago by frank.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray and Green

• A:Answer It does work with the Xbox 1. As far as the stand I am sure it does but not positive though because I use the battery pack you can charge just like your phone.

  Answered 8 years ago by PacersVerified Purchase

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Q: QuestionWhat's the difference between this this controller and a controller + wireless adapter package? My son just wants to use the Xbox controller to play Xbox games on a windows 10 desktop. Would both controllers work the same for this?

Asked 8 years ago by oldandconfused.

• A:Answer This is just the controller. Depending on your desktop set up the wireless adaptor package is just a usb dongle that lets the computer talk to the controller. If i remember correctly if your computer has bluetooth built in you wont need the adaptor. And one more thing xbox games will not run on a pc he would need steam or to buy the pc version of the games. Hope this helps

  Answered 8 years ago by Jay5053Verified Purchase

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Q: QuestionDoes the controller use Bluetooth to connect to my headset

Asked 8 years ago by Bluetoothaudio.

• A:Answer No it does not. It would be pretty sick if it did though.

  Answered 8 years ago by SomeGuyVerified Purchase

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Q: QuestionDoes This have a audio jack for a headset

Asked 8 years ago by Rain.

This question was asked about the related product: Microsoft - Xbox Wireless Controller - Volcano Shadow Special Edition

• A:Answer Yes it does.

  Answered 8 years ago by TXHOTDOGVerified Purchase

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Q: QuestionIs this controller available to collect in liberty tree mall Peabody mass or in Saugus mass? Xbox one ocean shadow controller

Asked 8 years ago by Siobhan1.

This question was asked about the related product: Microsoft - Xbox Wireless Controller - Ocean Shadow Special Edition - Blue

• A:Answer You might want to reach out to Best Buy directly in regards to specifics on shipping.

  Answered 8 years ago by MicrosoftOutreachTeam

  
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Q: QuestionMy wireless ocean blue controller use to turn on without a charging cable I took it apart and put it back together exactly the same way now My wireless controller will not turn on without a charging cable plugged into it. Why is this happening?

Asked 2 years ago by Jlongiv.

This question was asked about the related product: Microsoft - Xbox Wireless Controller - Ocean Shadow Special Edition - Blue

• A:Answer Something was missed and/or accidentally disconnected on the inside or not seated properly to have the right connection.

  Answered 1 year ago by AJTB

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Q: QuestionCan the Xbox controller dawn shadow be purchased used from you?

Asked 3 years ago by Livewolf.

This question was asked about the related product: Microsoft - Xbox Wireless Controller - Dawn Shadow Special Edition - Pink

Q: QuestionCan a used controller be bought from Best Buy?

Asked 3 years ago by Livewolf.

This question was asked about the related product: Microsoft - Xbox Wireless Controller - Dawn Shadow Special Edition - Pink

Q: QuestionDoes it have a USB-C port?

Asked 4 years ago by Carlos.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Night Ops Camo Special Edition

• A:Answer No

  Answered 4 years ago by Ikelash

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Q: QuestionWe’ll work with an Xbox 360

Asked 4 years ago by Anonymous.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray and Green

• A:Answer No. Sadly it won’t.

  Answered 4 years ago by Richie

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Q: QuestionHI , Can my grand daughter play in a Robox Game as a contestant with the above controller? If not what would I need. We have a Samsung Smart TV and an Apple Desk Top PC.

Asked 4 years ago by PaPaMike.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue

• A:Answer Hi. You should be able to connect anything Bluetooth to your Apple. However, some Roblox games do not support PC or gaming consoles, only mobile. Hope this helps

  Answered 4 years ago by Tjme23

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Q: QuestionWill this controller model be compatible if I buy a wireless Xbox Controller adapter? Not an aftermarket adapter, but the specific adapter to pc.

Asked 4 years ago by Frederick.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue

• A:Answer Yes it will plug up and play.

  Answered 4 years ago by Awesome

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Q: QuestionDoes it use micro usb

Asked 4 years ago by Ayden.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray and Green

• A:Answer No

  Answered 4 years ago by Daddy

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Q: QuestionCan it connect to my iPhone

Asked 4 years ago by Ayooooo.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition

• A:Answer Yes it is for I phone

  Answered 4 years ago by Coolcatz

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Q: QuestionCan this controller be connected to my nintendo switch?

Asked 5 years ago by Makani.

This question was asked about the related product: Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray and Green

• A:Answer No

  Answered 4 years ago by Scamz

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