Questions & Answers

Q: QuestionHow can I cancel my subscription

Asked 4 years ago by Muldoon2.

• A:Answer You can cancel your Game Pass Ultimate subscription at any time by signing in to your account. Under Xbox Game Pass Ultimate, select Payment & billing, then Cancel. You’ll have an option to end your subscription on its expiration date. Sign in here: https://account.microsoft.com/services

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill this work for XBOX 360?

Asked 4 years ago by Beyram44.

• A:Answer Thank you for your question. Xbox Game Pass Ultimate is compatible with Xbox One and Xbox Series X/S consoles, but is not compatible with Xbox 360.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat's the difference in the ultimate 1 month pass and the gold one month pass?

Asked 5 years ago by Zmac99.

• A:Answer Thanks for asking! Xbox Game Pass Ultimate combines the benefits of Xbox Game Pass for Xbox, Xbox Game Pass for PC, and Xbox Live Gold into one service.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI accidentally sent my code to the wrong email address is there any way I can change the email it has been sent to so I can redeem my code?

Asked 2 years ago by Emily.

• A:Answer I put the right email never got my code

  Answered 2 years ago by JeffersonAVerified Purchase

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Q: QuestionIf a purchase the game pass can I download it in Mexico? Or only in the US?

Asked 3 years ago by Andrea.

Q: QuestionCan this be purchased with Best Buy gift cards?

Asked 3 years ago by NoOneAnswered.

• A:Answer Yes

  Answered 2 years ago by JeffersonAVerified Purchase

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Q: Questioncan I use a BestBuy gift card to purchase this item

Asked 3 years ago by Giftcard.

• A:Answer Game Pass yes, Xbox gift cards no.

  Answered 2 years ago by ImportedFoxVerified Purchase

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Q: QuestionHow do I buy a one month game pass for someone as a gift?

Asked 5 years ago by shortshelly.

• A:Answer Give them the card or in the game store when you click purchase it asks you if you want to gift this item. (Anything in app)

  Answered 3 years ago by HighbredproductVerified Purchase

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