Questions & Answers

Q: QuestionWill a Samsung Straight Talk phone work with Mint?

Asked 1 year ago by Cliffhanger69.

• A:Answer Yes.

  Answered 1 year ago by TimothyK

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Q: QuestionCan you make calls from Italy to USA and get calls from USA to Italy? And calls from Italy while in Italy. If so does it cost extra or is it included in the unlimited fee?

Asked 1 year ago by Cindy.

• A:Answer From my experience, this service only works in the USA.

  Answered 1 year ago by TeoCVerified Purchase

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Q: QuestionHow much free hot spot? Is it unlimited free Hotspot?

Asked 1 year ago by Pink.

• A:Answer IT IS UNLIMITED DEPENDING ON THE PLAN YOU DO NEED THE UNLIMITED PLAN.

  Answered 7 months ago by JeffreyWVerified Purchase

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Q: QuestionCan this plan extend another year for current Mint user?

Asked 2 years ago by Ben.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer Hi Ben, thanks for your question. You can renew your Mint service by visiting our website or logging into your account on our Mint Mobile app. For any additional support, we encourage you to reach out to us at (800)-683-7392 or utilize our online chat service at https://www.mintmobile.com/chat/?chatbot-open.

  Answered 2 years ago by Mint Mobile Team

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Q: QuestionI'm interested in the unlimited package for a new customer. The question I have is how much is due at the time of purchase or will I be billed monthly? Secondly, I have moto g stylus what size sim card do I need. Thank you

Asked 2 years ago by Nezzy.

• A:Answer It comes with all sizes in one package it just break from the package whatever you need it

  Answered 1 year ago by Keyboard

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Q: Questioncan i use a gift card to purchase a mint mobile sim package

Asked 2 years ago by Debbie.

• A:Answer Yes if you like you can

  Answered 2 years ago by YesidCVerified Purchase

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Q: QuestionI already have Mint mobile. Can I buy this and use it as a refill card?

Asked 2 years ago by Dianeb.

• A:Answer Thanks for reaching out, Diane. If you are a current subscriber, you can renew your service by visiting our website or logging into your account on our mobile app. Feel free to give us a call at (800)-683-7392 if you have any questions or concerns.

  Answered 2 years ago by Mint Mobile Team

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Q: QuestionSo do i just insert it into my phone and im good to go? Or do i need to activate it? If i have to activate it, do i have to provide a credit card?

Asked 2 years ago by JOHN.

• A:Answer You do need to activate it I didn't have to give a credit card but eventually you'll have to give a credit card to keep renewing your phone it gives you different options to buy new so-called minutes

  Answered 2 years ago by smileyVerified Purchase

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Q: QuestionCan I use a friend referral if I purchase here?

Asked 3 years ago by Catia.

• A:Answer As far as I know, it doesn't matter where you buy the kit. The friend referral is based on your account once activated.

  Answered 2 years ago by Mazinger

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Q: Questiondoes your service offer voice mail which is NOT visual voice mail that is shared by google? Thanks Ed

Asked 3 years ago by Anonymous.

This question was asked about the related product: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service

• A:Answer yes

  Answered 1 year ago by MikeWood

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Q: QuestionHi. I am also a Canadian traveling to Florida. I have an iPhone 13 and was wondering how to know which Sim Card is compatible with my phone. A friend mentioned that there is a way to confirm with my serial number. Can you help? Thank you.

Asked 3 years ago by JimM.

• A:Answer Not sure if you bought it yet but you just buy the minutes or you can ask them to send you one free so you can try out the service. I think you get seven days free and they send you a Sim card kit that you pick which ever one fits your phone.

  Answered 1 year ago by GenesisS

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Q: QuestionWill this give my iPad and tablet internet?

Asked 3 years ago by KayTee30.

• A:Answer As long as you have a Cellular model iPad, yes it will.

  Answered 3 years ago by juniorkirkVerified Purchase

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Q: QuestionI am concerned about the coverage area. Do you use Verizon towers?

Asked 3 years ago by Karel.

• A:Answer Mint works off the same towers as T-Mobile and AT&T.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI already have a mint account. Can I make a new account and get a new number with this deal? Id be discontinuing my old number and get a new number with this plan.

Asked 3 years ago by Haloworld.

• A:Answer Hi there, yes you can. Please give us a call at (800)-683-7392 so we can walk you through this process.

  Answered 3 years ago by Mint Mobile Team

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Q: Questionwill this work for My Personal WiFi as a Data plan? no phone Just wifi

Asked 3 years ago by personalwifi.

• A:Answer Yes. I have a Mibt card in my 5G router. Works great.

  Answered 3 years ago by StefanzVerified Purchase

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Q: QuestionI am a Canadian travelling to Florida for 3 months. Can I buy the mint mobile plan for 3 months and put the sim card in my phone and get a new phone number at time of activation. What details are required before this can be done. Thanks

Asked 3 years ago by greentree.

• A:Answer Yes. During activation you’ll enter in a zip code and select get a new number. It’ll randomly generate one.

  Answered 3 years ago by YHank

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Q: QuestionCan I use this on my ( I phone 6) that had the carrier America Roaming ? And is there a unlimited data plan ?

Asked 3 years ago by Mindakay.

• A:Answer Unlimited plan is $30/month If you don’t owe money on your phone, contact your old carrier and have them remove restrictions from it. Then good to go.

  Answered 3 years ago by StefanzVerified Purchase

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Q: QuestionIf you buy 3 months and and after your 3 months is up, do you need a new SIM card?

Asked 3 years ago by Jake.

• A:Answer Yes but you can keep your same number.

  Answered 3 years ago by MichaelVerified Purchase

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Q: QuestionIs Mexico covered in coverage?

Asked 3 years ago by Joseph.

This question was asked about the related product: Mint Mobile - 20GB/mo Phone Plan - 12 Months of Wireless Service

• A:Answer You can make calls from the USA to Mexico and Canada but to have service in Mexico or Canada, you have to use roaming through a partner which costs extra. With Wifi calling you can call/receive a call from most anywhere in the world like you are in the USA but calls to other countries besides Mexico and Canada cost extra.

  Answered 3 years ago by NGFATL

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